Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 503 N Ridge St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and dismissive towards customers.
Staff Attitude
Many customers reported negative experiences with staff attitudes, indicating a lack of professionalism and care in their interactions.
Package Handling
Several reviews mentioned issues with package handling, including damaged items, misdelivered mail, and delays in shipping.
Service Reliability
Customers expressed frustration over unreliable service, including missed deliveries, lost packages, and inconsistent mail pickup schedules.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and professionalism, indicating that experiences can vary.
BH
Bill Honestly
5 days ago
5.0
Fast, Quick Service!! Now mind you, it is the Post Office, so depending on the day and time of year it might be a little busy but these ladies and gentlemen are ALWAYS Courteous, Polite, Fast and helpful!!
UI
USAPERCARS Auto Import
Oct 30, 2025
5.0
Great service kind slow but all good
MJ
Michael k. Johnson
Oct 17, 2025
2.0
I am not getting all my mail!!!
NT
Nick Thompson
Sep 29, 2025
5.0
I was dreading coming in because I had 20 some packages to send out. I walked in with my giant box like the Angel of death and Corina handled it all with the grace of a saint. Staff was friendly and welcoming and so very helpful to anyone that came in. They deserve some recognition 💯
SR
S Richardson
Sep 22, 2025
1.0
The worst customer service at a post office I’ve ever witnessed. My 18 year old daughter went in to have apply for a new passport, as she wants to follow a dream of hers to be a flight attendant. Her appt time was scheduled for 10:45, she arrives at 10:20. The lady at the counter tells her she has to wait until her appt time of 10:45 to be served. She does ask about paperwork even though my daughter only has her birth certificate in hand. At 10:40 she asks my daughter if she has her paperwork already filled out, to which the answer was no. She then gives her the paperwork and tells her she has to have it all filled out by her appt time in FIVE minutes. She calls me to get the paperwork filled out quicker, as I’m on the phone with her the employees are in the background laughing and joking amongst themselves. At 10:45 on the dot she calls my daughter up, she only has two areas to fill out and she’s completed, the post office IS EMPTY, no customers in the building except my daughter. The employee tells her very jovial that she has to reschedule her appt because she isn’t finished with her application. Before my daughter even leaves the counter she completed it, the employee looks at her and tells her she has to step aside and she can go on the website to schedule another appt. I’ve done a very good job at teaching my children to not let other peoples misery affect them. That worker in my opinion is could have helped instead she created a memory that could have affected my daughter negatively. My daughter is a young adult navigating this world, trying to see how to do things on her own and the lesson that I could teach her in that moment is kindness goes a long way. 5 minutes of your kindness could help another human being. Because we All are just that, human beings trying to live life the best we can. People shouldn’t take life so seriously or be so careless with it because no one survives life. So be kind, you never know what anyone is going through.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 503 N Ridge St?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at the Rincon USPS location?
Yes, this USPS location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require you to schedule an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 503 N Ridge St?
Monday to Friday from 8:30 AM to 4:30 PM and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and then complete the setup in person at the Post Office.
What is the cost of a passport photo at the USPS?
The current fee for a passport photo is $15 at USPS locations.
Are there nearby dining options I can visit before or after my trip to the USPS at 503 N Ridge St?
Yes, nearby restaurants include Krystal, Boil Ramen & Cajun Seafood, MrBeast Burger, Sonic Drive-In, and Domino's Pizza, offering various dining choices.
Which fitness facilities are near the USPS location for customers who want to work out?
Anytime Fitness Rincon, GA is a nearby gym offering sports and fitness instruction close to the USPS location.
If I need furniture or home goods after visiting the Post Office, where nearby can I shop?
You can visit Farmers Home Furniture or Aaron's nearby, both offering furniture options and additional services.
Are there other postal or shipping services nearby the Rincon USPS?
Yes, nearby options include Rincon Post Office, USPS Collection Point, and a UPS Access Point location, providing additional shipping and delivery services.