Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9664 Ford Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
203 reviews
5 stars
53
4 stars
8
3 stars
4
2 stars
6
1 star
132
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during passport services.
Package Handling
Numerous complaints about lost or misdelivered packages, with some customers expressing frustration over the handling of their mail.
Staff Friendliness
While some employees were praised for their friendliness and helpfulness, others were noted for having poor attitudes.
Facility Issues
The post office was described as dirty and outdated, with complaints about long wait times and inadequate service.
Communication Problems
Customers experienced issues with the accuracy of information provided, including appointment scheduling and package tracking.
- CSCristina Schulze5 days ago1.0The short heavyset woman with short hair who drops off packages is incredibly rude and arrogant. After repeatedly asking and explaining where to drop off packages and pointing out our multiple signs, she has completely ignored everything and has stated she will continue to do what she wants. Last time when she dropped something off and I started to speak to her, again in a very patient and respectful way, she slammed the package down on our custom front desk and said she will do what she wants while walking away. Absolutely horrendous behavior. Tried to get a hold of the main office to see if they will switch to another delivery driver but no one ever answers. Horrible experience every time.
- BWBrian WoodDec 22, 20251.0Literally dropped off my package ripped open and wrote "received damaged and empty". Hard to believe it was accepted at each location on the way here as an empty bag. Merry Christmas.
- MMMayce_maceDec 20, 20251.0‘Package held at Post Office per Customer request’ which must mean they were too lazy to deliver a time sensitive package. Because I’ve been waiting all day next to my door for this and my complex office is open so there were multiple places it could’ve been delivered yet it was sent back to the post office. I hope the contents are still good when I go to pick it up Monday or someone is gonna pay for a replacement.
- GBGiovanni BeadmanDec 5, 20255.0The blackcounter lady on the left was very friendly, didn't get her name but if she ever reads this... BAH HUMBUG 🤣She will understand.
- SPSam PembertonDec 5, 20255.0I feel like some of the negative reviews left here are not the fault of the post office workers themselves (package pick-ups vs. delivery and route postal workers, etc.) This review is specifically for the front desk workers as I have had multiple interactions with them over the course of the past 10 years and have nothing but good things to say. When people go to the post office (generally speaking), I think there is already a tendency for SOME people to be less than patient. These USPS customer service workers then tend to take on the brunt of the publics lack of patience. I have seen them time and time again explain the same thing over and over with patience and understanding. They can't help be be the bearer of bad news when you used the wrong packaging, or mis-labeled something, or did something against postal code preventing your package from being shipped as fast as you'd like. I have had GREAT interactions with everyone at this post office and wish them and the team nothing but the best!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9664 Ford Ave offer?
This location offers mail and package shipping, money orders, Post Office™ boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete your setup in person at the Post Office.
What is the fee for a passport photo here?
The current fee for a passport photo is $15.
How do I contact this Post Office?
You can reach them at their local phone number +1 912-756-6084 or main phone number +1 800-275-8777.
Are there other postal services nearby to the 9664 Ford Ave location?
Yes, nearby postal points of interest include another United States Postal Service branch, USPS Collection Point, and US Post Office that can assist with additional mailing needs.
What nearby services can I visit after sending mail at the Post Office?
After your visit, you can explore services like First Bank of Coastal Georgia for your banking needs or Richmond Hill Public Library for reading and community activities.
Where can I find convenient healthcare or wellness services nearby?
Nearby health and wellness spots include Risner Chiropractic and Wellness, Georgia Skin and Cancer Clinic, United Strength and Bodywork massage therapy, and Village Dental.