Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5963 in Richmond Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Kroger Shopping Center Behind Zaxby's.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
187 reviews
5 stars
116
4 stars2
3 stars
3
2 stars
8
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, although some reported rude behavior from specific employees.
Efficiency
Most reviews highlighted quick service and minimal wait times, but there were complaints about long lines and slow service during busy periods.
Mixed Experiences
While many customers had positive experiences, several expressed frustration with poor service, especially regarding returns and notary services.
Store Management
There were complaints about management and employee attitudes, with some customers noting a decline in service quality over time.
Cleanliness and Organization
The store was generally described as clean and organized, contributing to a pleasant shopping experience.
- HTHeather TNov 6, 20251.0They charge for tape now 😢 I thought only the post office did that
- ALAntoinette LouwNov 4, 20255.0Had such a great experience at UPS today! Everyone was friendly and helpful. Big shoutout to Kayden — he was especially kind and made everything so easy. Really appreciate the great service!
- EVEdmari Del ValleOct 23, 20255.0This RH UPS store is truly one of the best UPS stores I’ve been to, and I’ve visited quite a few in various states. The staff is so helpful, polite, knowledgeable. They are examples of what customer service should look and feel like. I’ve now visited twice needing to pack and ship items and they have a way of presenting me with all of my options in a very efficient manner. It’s so easy to go in and out without feeling any sense of rush. I enjoy going here for all of my packing and shipping needs because I know I’ll walk out satisfied. Thank you!!
- PBPatricia BolinOct 22, 20255.0I had never been in a UPS store and didn’t know what to expect so I came there with my package and no supplies to ship it. Jaimie was very helpful in getting everything I needed and even helped me wrap it up. I was in and out in no time. Thank you for being so nice to me.
- RVRyan VernerOct 21, 20255.0I had a great experience at this UPS Store! The staff were friendly, quick, and super helpful. I came in to ship a package and they walked me through everything, even helping me repackage it to make sure it was secure. The store was clean and organized, and I was in and out in just a few minutes. Definitely my go-to spot for shipping and printing from now on!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store #5963 in Richmond Hill?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, and on Saturday and Sunday from 10:00 AM to 3:30 PM.
Is The UPS Store #5963 open on Sundays?
Yes, the UPS Store is open on Sundays from 10:00 AM to 3:30 PM.
Are there any holiday closings for The UPS Store #5963?
The store is closed on November 27th, December 25th, December 31st, January 1st, and January 19th; please check their website for any holiday hour updates.
What services are offered at The UPS Store #5963?
They provide packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What payment methods does The UPS Store #5963 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5963 located within Richmond Hill?
It is located at 60 Exchange St, Ste C-3, Richmond Hill, GA 31324, inside the Kroger Shopping Center behind Zaxby's.
Can I find mailing supplies and moving boxes at The UPS Store #5963?
Yes, the store offers office products, mailing supplies, moving boxes, and stamps/postage.
How can nearby businesses like BL Digital Enterprises and Shred Nations complement my visit to The UPS Store?
BL Digital Enterprises offers IT and computer repair services, useful if you need device support during your visit. Shred Nations provides shredding services, helping with secure document disposal in the same area.
Are there dining options near The UPS Store #5963 where I can grab a meal?
Yes, Jalapenos Mexican Grill and Jalapenos Richmond Hill offer Mexican and Tex-Mex cuisine nearby, perfect for a meal before or after your business at The UPS Store.
What other professional services are available near The UPS Store #5963?
You can find Bowes and Sullivan Tax Group for professional and tax services, and Elevation 360 Consulting for business consulting, providing convenient access to various professional needs near your visit.