United States Postal Service

2.2
243 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4644 Powder Springs Dallas Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4644 Powder Springs Dallas Rd, Powder Springs, GA
30127, United States

Hours

Reviews

2.2
243 reviews
5 stars
55
4 stars
17
3 stars
4
2 stars
8
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of unprofessional behavior noted.

Delivery Issues

Numerous complaints about mail being misdelivered, packages not being delivered, and poor handling of delivery notifications.

Positive Experiences

Some customers praised specific employees for their excellent service, highlighting a few staff members who provided helpful and friendly assistance.

Management Concerns

Feedback indicates a lack of accountability and training among staff, with calls for better management and oversight.

Facility Issues

Customers noted problems with the facility's operational hours, cleanliness, and the functionality of self-service kiosks.
  • LH
    Lucas Haynes
    Jan 1, 2026
    4.0
    Not as bad as everyone is trying to make it seem.
  • AA
    alicentific
    Dec 17, 2025
    1.0
    does this facility even have a phone? they never answer it and the usps help center is useless.
  • DW
    David Williamson
    Dec 12, 2025
    1.0
    Slow slow slow. They only have 1 window person and shes slow. It takes atleast 30 minutes at any time of day to do anything.
  • KS
    Kenya Smalls
    Nov 19, 2025
    5.0
    Excellent excellent service ! Came into the postal office with minutes to spare and i received the BEST SERVICE FROM MESHA AND COURTNEY! They were so attentive they even made sure they suggested a better way so send my box all the way to Florida for a more affordable price by just changing the package! Give these two a raise! I’ll be coming back soon!!
  • EE
    Earlean
    Oct 27, 2025
    1.0
    Unable to reach NY phone. AI is frustrating and a joke.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.