Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3729 in Powder Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Publix Shopping Plaza.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
143 reviews
5 stars
100
4 stars
3
3 stars
3
2 stars2
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service is frequently praised, with many reviews highlighting friendly, helpful, and efficient staff.
Management Improvement
Recent management changes have led to improved service quality and reduced wait times, with customers noting a positive shift in operations.
Inconsistent Experiences
While many customers report excellent service, there are notable complaints about specific employees and inconsistent service, particularly regarding notary services.
Pricing Concerns
Some customers expressed dissatisfaction with pricing for services, particularly for printing and shipping, feeling that costs are excessive.
Package Handling Issues
There are serious concerns regarding package handling and tracking, with reports of lost items and inadequate responses from staff.
- MPMrs Powell4 days ago1.0I am very disappointed in my recent visit with the Macland Powder Springs UPS Store. For almost a year, the store has shipped a monthly package for me. Previous deliveries I was able to track the delivery online. The last delivery the UPS tracking site states the store did not receive the item to ship. I will return to using USPS for mail and shipping needs. FEDEX will be a new shipping provider as well.
- JSJames SamsNov 15, 20255.0I stopped to ship 12 packages to many different places. Jessica was very helpful and patient with me throughout the process. She ask the right questions more than once and saved me a shipping mishap. Easily the best UPS store in the area.
- DWDolores WilliamsNov 8, 20251.0I went to this UPS STORE ON 10/23/25. WITH RETURNS TO SHIEN. I RETURNED A WIG THAT WAS STOLEN AND REPLACED WITH BLEACH BLOND WIG. THE WIG I WAS RETURNING WAS RED. ONE OF THIER EMPLOYEES STOLED THE WIG. I PAID GOOD MONEY FOR THE WIG, BUT I COULD NOT GET MY MONEY. I LEFT A MESSAGE WITH THE ASSIST. MANAGER TO HAVE THE OWNER CALL ME ON NOV. 3; 2025. I HAVE YET TO HEAR FROM THE OWNER. I RECOMMEND THAT YOU NOT DO BUSINESS AT THIS UPS. YOUR RETURNS MAY BE STOLEN. I AM GOING TO FILE A COMPLAINT WITH THE BETTER BUSINESS BUREA, UPS CORPORATE OFFICE, AND SECETARY OF STATE REGARDING THIS MATTER.
- SDsharp designsNov 7, 20255.0Ray & Jessica were so very helpful and gracious when I called their store! I needed to have a small soup tureen I’d purchased in their area wrapped, packaged and shipped to me! They did a great job, calling me when the seller of the tureen ran by the UPS store to drop this item off for shipping! The item arrived at my front door in perfect shape, well-packaged and well-wrapped! Thank you, Jessica for hiring excellent people to assist your customers! Thank you, Ray, for taking my call, listening, repeating what I needed, and confirming your store could ‘handle’ this for me!!!
- JDJohari DavisOct 30, 20255.0Every since Jessica has taken over here the service has been top tier. Josh is always so very helpful and Indya always greets me with a smile. Happy to see the 180 degree change from previous issues I have always had at this location..
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3729 in Powder Springs offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the opening hours for The UPS Store in Powder Springs?
Monday to Friday: 8:30 AM - 7:00 PM; Saturday: 10:00 AM - 5:00 PM; Sunday: 11:00 AM - 4:00 PM. Hours may vary on holidays.
Is The UPS Store #3729 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store #3729 offer mailbox services?
Yes, mailbox services for mail and packages are available at The UPS Store.
What payment options are accepted at The UPS Store #3729?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #3729 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Where is The UPS Store #3729 located in Powder Springs?
It is located at 3721 New Macland Rd, Ste 200, Powder Springs, GA 30127, inside the Publix Shopping Plaza.
Are there dining options near The UPS Store for meals before or after your visit?
Yes, nearby dining includes TouchDown Wings at Powder Springs and Monterrey's Restaurante Mexicano for fast food and Mexican cuisine respectively.
What nearby services can assist with transportation when visiting The UPS Store?
Abundance Luxury and Transportation offers limousine and transportation services close to The UPS Store.
Where can I safely dispose of confidential documents near The UPS Store?
Shred Nations provides professional shredding services near The UPS Store for secure document disposal.