The UPS Store

3.2
121 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6078 in Port Wentworth offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Ga Hwy 21 & Ga Hwy 30 In The Food Lion Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
7306 Hwy 21, Port Wentworth, GA
31407, United States

Hours

Reviews

3.2
121 reviews
5 stars
61
4 stars
3
3 stars
2
2 stars
5
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Amazon Returns

Many customers expressed frustration over the store's refusal to accept Amazon QR codes for returns, leading to dissatisfaction and inconvenience.

Management Issues

Several reviews highlighted poor management practices, including lack of communication, unresponsiveness to customer inquiries, and inadequate staffing.

Pricing Concerns

Customers noted that the store's prices for services, such as printing and scanning, were higher compared to other locations, leading to perceptions of price gouging.

Inconsistent Experiences

While some customers reported excellent service and quick transactions, others experienced long wait times and unhelpful staff, indicating inconsistency in service quality.
  • MA
    mohamed el aouad
    Oct 30, 2025
    1.0
    I had a terrible experience at this UPS Store. I ordered flyers, and the print literally comes off when you touch it. When I went back to ask for a refund or to have them reprinted correctly, they refused to fix the issue, wouldn’t give me a refund, and actually kicked me out then called the police on me for “trespassing.” That’s insane! I’ve never seen customer service this bad.
  • UI
    USAPERCARS Auto Import
    Oct 30, 2025
    5.0
    Fast and nice
  • LM
    Latrina McNeil
    Sep 23, 2025
    5.0
    I love the people who works here along with the owner. Things happen, so be patient with this business 🙏 We need them in our community!
  • TM
    TAMARA MURRAY
    Sep 6, 2025
    5.0
    I choose this location over all others in the area because of the friendly customer service, helpful advice, and they are fast and efficient taking care with all of my packages.
  • MC
    M C
    Aug 26, 2025
    5.0
    I was pretty surprised this store was rated this low and then read the comments and see that people have a big problem with Amazon that they've apparently decided to take out on this store. This store is refusing to be exploited by Amazon if I'm reading it right, good for you guys! I'm sure the only business you'll miss is from the Amazon return crowd that you didn't want anyway. I love it👏

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Port Wentworth offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.

Where is The UPS Store located in Port Wentworth?

It is located at 7306 Hwy 21, Ste 101, Port Wentworth, GA 31407, in the Food Lion Plaza at the corner of GA Hwy 21 and GA Hwy 30.