United States Postal Service

2.0
37 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 298 Ledford St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
298 Ledford St, Pembroke, GA
31321, United States

Hours

Reviews

2.0
37 reviews
5 stars
8
4 stars
1
3 stars
0
2 stars
1
1 star
27
  • SG
    Sheena Glover
    2 days ago
    1.0
    I hate this post office. I cant tell you how many legal documents, letters, packages, credit cards, debit card replacements and other important things that I have needed that they have returned. I even canceled my Amazon because when you buy something you don't know how its going to deliver so if you put the street address they wont deliver it. If you put both the street and po box they wont deliver it and if you put the po box and the shipper delivers it another way outside of the post office they wont deliver it because the other delivery method won't deliver to the post office. So essentially you are paying them for a po box that half the time you cant use which should be illegal. Glad we are looking to move back to the city with a actual working post office and postal workers that give a damn about people receiving their mail
  • AM
    Alicia Mccloud
    Dec 22, 2025
    2.0
    Hate this post office. The clerk working today really could careless about anyone. They constantly send my mail back, when I've had the same box for 20+ years. I needed my daughter's important document, but now it's floating around somewhere.
  • LV
    Lieutenant Volk
    Dec 14, 2025
    1.0
    Second time this month where my package has been delivered somewhere else. Good luck to those of us in Ellabell, because the USPS has never been worse! -And it takes FOREVER for anyone to answer the phone… even when it’s first thing in the morning. Then when whoever does answer they can only tell me they’ll get with the driver and try to get the package back. Then they’ll give me a call back… that never actually comes. I’ve been told I’ll get a call back like four or five times on one package. It never happens. I end up being the one to call and get the exact same run around. Like if yall know it’s lost then just tell me it’s lost so I can figure out what I need to do. As an ebay buyer I know now to start asking sellers about switching to UPS or FedEx for my shipping options. If not that then I’ll get a PO box. Either the driver is stealing packages or they have no clue as to what they’re doing. It’s easy to take something that often times requires no signature or photo. Surprisingly enough they never misdeliver my bills.
  • OB
    Out of business
    Dec 9, 2025
    5.0
    Post Master is friendly and very helpful.
  • TS
    Terra Stone
    Jul 23, 2025
    1.0
    2 Amazon packages said delivered today at 6:31 pm. One said left by front door or porch. Not at either location or down the ramp where they are too lazy to bring to the door. The ramp isn't always used. Walked out to the mailbox and not only were there no packages but no mail, that was supposed to be delivered today, that was shown in my email notice. I had to drive to the post office mid June to have the mail lady drive back to the post office, because there was a sorry we missed you note on the door. Funny, because we were home all day and no one knocked, it was Express Scripts that was much needed medicine. Her excuse was no vehicle was there. I informed her that all 3 vehicles were there because we were home! Who is going to fix this issue that is on going!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.