United States Postal Service

2.1
353 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5600 Spalding Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5600 Spalding Dr, Peachtree Corners, GA
30092, United States

Hours

Reviews

2.1
353 reviews
5 stars
74
4 stars
14
3 stars
16
2 stars
14
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and courtesy.

Staff Attitude

Many customers reported negative experiences with staff attitudes, describing them as dismissive, condescending, and unprofessional.

Service Efficiency

Customers frequently mentioned long wait times and slow service, often citing understaffing as a major issue.

Positive Experiences

A few customers noted positive interactions with specific employees, particularly mentioning helpfulness and efficiency, but these instances were overshadowed by the overall negative feedback.

Package Handling Issues

Several reviews mentioned problems with package deliveries, including lost or mishandled items, contributing to a lack of trust in the postal service.
  • NN
    Nikki
    5 days ago
    1.0
    I’ve been coming here for around 3 years and only had minor problems. Grace and Jasmine (both pointing finger at each other) failed to put my parcel locker key in my mailbox. Resulting in several of my packages being stolen. The point of me paying for a PO Box is to eliminate my packages being stolen. The guy at the counter was also rude and dismissive but that is small compared to me losing out on money. This is unacceptable.
  • BB
    Bill
    Nov 15, 2025
    3.0
    Thank goodness they finally fixed the lights out front. Took 3 years but now feel a little safer going at night. They really need a drive through mail drop that was removed several years ago. How hard could that be.
  • VR
    Valerie Richardson
    Nov 13, 2025
    5.0
    Today November 13th, I visited my local post office. I had the pleasure of working with Lady Mo. I must say, after a long day at work, she was very refreshing and really lifted my spirit. Her professionalism, knowledge, and personality was the best part of my day. She assisted in helping me locate my package that I was eagerly awaiting. The manager Lovantay, was very helpful as well. I’m grateful to the staff here at this location and will always look forward to seeing Lady Mo.
  • ED
    Elizabeth Dryburgh
    Nov 12, 2025
    3.0
    Passports appointments. For all mom’s getting little kid passports. This post office doesn’t have a toilet. We where 15min early for our appointment, but because my 5 year old needed the toilet we had to trek over to the library. The lady at the counter said that was fine and for us to go since the passport person was seeing someone. But when we got back, still 2 min before our appointment 2 other families walked in while we were gone. My husband was still there making sure they knew we were there. We got bumped behind them. So make sure your littles don’t have to go to the toilet otherwise you will be delayed a extra hour. She even said we got bumped because we left (even though we were still 2 min before our appointment and she was still working on the same customer who was before us). The manager was very nice and kind to my daughter when we were seen and apologised. After we were seen it was very professional.
  • JM
    Jazmyn Moore
    Nov 7, 2025
    2.0
    With the exception of the woman that has the short hair, everyone in this post office is INCREDIBLY RUDE. It is such a miserable place. They act like it’s wholly inconvenient if you ask a question, never want to explain anything - just repeat the same words without providing any definition. I dread coming here and will consider visiting another post office despite the convenience of this location, simply because being here raises my blood pressure. If you don’t want to deal with customers, find a job that doesn’t require providing customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.