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Visit your local Post Office™ at 5600 Spalding Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over their interactions.
Efficiency
Customers reported long wait times and inefficient service, often citing understaffing and slow processing.
Positive Experiences
Some customers praised specific employees, like Lady Mo and Monique, for their helpfulness and friendly demeanor.
Package Handling
There were multiple complaints about lost or mishandled packages, leading to customer dissatisfaction.
Facility Issues
Customers noted cleanliness issues and problems with self-service kiosks, contributing to a negative experience.
YG
yacsiri goicochea
5 days ago
1.0
Terrible customer service experience.
I visited this post office today, January 7 at around 9:00 AM, and asked an associate for help locating the Certified Mail form/receipt. Instead of assisting me, she repeatedly said, “you don’t see it right there,” in a rude and dismissive tone. When I asked again for help, she told me to use the smartphone I had in my hand to figure it out myself rather than offering any assistance.
She then went on to tell two other customers that they had been at the post office for too long, which was completely inappropriate and unprofessional. Customers shouldn’t be made to feel uncomfortable, dismissed, or rushed because an employee hates their job.
This was a very unpleasant experience, and due to the lack of basic courtesy and customer service, I will not be returning to this location.
DC
David Chung
Jan 3, 2026
5.0
Courtney, the gentleman working at this USPS was incredibly helpful. He was responsive, professional, and made sure everything was handled smoothly. Thanks to his assistance, the package was located right away. I really appreciate the great customer service and follow-through.
JR
Joseamny Ruiz
Dec 17, 2025
4.0
Buenas quien me asesora y me dice si con el permiso de trabajo vencido y la cédula de Venezuela vigente puedo transmitirle el pasaporte a mi hija de 5 meses.. ya que fui a una oficina y me dijeron q no podía hacerlo pero me asesore y me dicen que si se puede porque es para mi hija que nació aquí mas no para mi.. quien es tan amable y me aclara y me dice si se puede o no gracias
DM
debbie mitchell
Dec 16, 2025
1.0
At postoffice to do a return
Mo Monique was person I interacted with
Showed barcode & asked for the return bag
Was told could not have bag until my turn in line causing me to wait in line 2 times
1 time to get bag then return to line to pack item in bag and 2nd time in line to have pkg weighed & bar code scanned
All other than Mo Monique had given bag and I only needed to weight in line 1 time
AS
Ali S
Dec 15, 2025
1.0
I genuinely hate that I have to come to this post office. The ladies at the front don’t want to scan pre-posted packages and want you to go outside to the self service kiosk because they’re too lazy to self scan, and when you go to the self-service kiosk, it is always jammed up, doesn’t have receipts so there’s no way to put your packages in to the bin. Then, if you ask the guy standing at the carrier package, he tells you to carry them all inside, even though you were told to bring them outside, and if you’re someone who has dozens of packages you have to send you cannot physically carry all of them inside. And that rude guy over there tells you that it’s not his problem These people here at this post office are incredibly lazy. I genuinely dislike coming here and I don’t recommend this post office at all. The fact that this crappy post office has such terrible reviews and USPS does absolutely nothing to improve them tells you everything you need to know.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 5600 Spalding Dr?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment. Please complete and print your application form before applying.
Do I need an appointment for passport services here?
Most passport services require an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online by searching for availability at https://www.usps.com/manage/po-boxes.htm and then complete your setup in person with two valid IDs.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this Post Office for specific times.
What nearby places can I visit when I come to the Post Office at 5600 Spalding Dr?
Nearby attractions include Peachtree Corners Post Office for postal needs, Gwinnett Public Library Peachtree Corners for reading and research, and Vallarta Mexican Grill for dining.
Is there a public library near this Post Office that I could visit?
Yes, the Gwinnett County Public Library Peachtree Corners Branch is nearby, offering community services and arts events you might enjoy before or after your visit.
What automotive services are close to the United States Postal Service at 5600 Spalding Dr?
You can visit Pristine Mobile Detailing nearby for car wash and auto detailing services.
Are there any dining options near the Post Office?
Yes, Vallarta Mexican Grill and Restaurante Guatemalteco Fuente de Bendicion, serving Mexican and Guatemalan cuisines respectively, are close by for a meal.