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The UPS Store #7400 in Peachtree City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Overall, customer service is frequently praised, with many reviews highlighting friendly and helpful staff, although some negative experiences were reported regarding specific employees.
Owner Behavior
The owner, Kina, received mixed feedback; while some customers appreciated her assistance, others described her as rude and unprofessional during interactions.
Service Efficiency
Many customers noted the efficiency and speed of service, particularly for shipping and printing needs, with several mentioning the convenience of the store's location and hours.
Pricing Transparency
Several reviews expressed concerns about pricing transparency, particularly regarding additional fees for packaging and printing services, leading to customer dissatisfaction.
Positive Atmosphere
The store is often described as having a welcoming and friendly atmosphere, with many customers appreciating the cheerful demeanor of the staff.
BJ
Barbara Justice
4 days ago
5.0
Professional and high quality customer service
CL
Cloud Lee
Nov 12, 2025
5.0
This location OPENS ON SUNDAYS!!!!!
Also this location is clean, fast, and super friendly workers. This location actually makes you feel welcome compare to other UPS stores.
DP
Demond Puckett
Oct 28, 2025
1.0
We normally do business at the UPS Store 2804 W Highway 54 Peachtree City Ga 30269 but will never go back there because of Kina Williams the owner who normally be nice to us but this particular day was very mean and unprofessional. This owner gets very upset with my wife because she put a empty Starbucks cup in a trash can. Kina Williams got very angry while her staff watch her behavior and this was a concern knowing we come there every week to do business but not anymore. If you dont want anyone putting trash in the trash can please remove from inside the business. I thank God it wasnt a senior citizen or a small child that you got unprofessional with just because of a empty coffee cup. Im disappointed but not surprised because Mr Bruce your husband would've cared about a empty cup in your trash can. I hope you do better with your professionalism because it could help your business more with the community. Smh 😞
BT
Brandi Tyler
Sep 25, 2025
5.0
The customer service at this UPS Store is excellent! I’ve used them for shipping needs, printing my family’s annual Christmas photo cards, and getting my son’s passport photo taken. Oh, and of course Amazon returns. I really like the convenience of the store location and their parking lot, where you can drive up and unload your packages at the front door, without having to cross a street or maneuver through a parking lot. Above everything else, the staff is wonderful—the owners are a husband and wife (Kina) team, and they’re always so nice and helpful!
MF
Mel F
Aug 17, 2025
5.0
I use this location for Amazon returns weekly. The hours are better than other local UPS stores & they are open Sunday, which is convenient. The workers are always very nice and professional- the owners are typically there as well. They also have an area set up where you can handle your returns yourself avoiding a line if there happens to be one.