Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 502 Walnut Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.3
360 reviews
5 stars
22
4 stars5
3 stars3
2 stars4
1 star
326
What are people saying?
AI-generated from recent customer reviews
Shipping Delays
Numerous customers reported significant delays in package delivery, with many packages stuck for weeks at the Palmetto facility.
Lost Packages
Many reviews mentioned packages going missing or being lost entirely after arriving at the Palmetto location.
Customer Service Issues
Customers expressed frustration over unresponsive customer service, with many unable to reach anyone for assistance regarding their packages.
Inefficiency
The facility was described as inefficient, with packages frequently bouncing back and forth between locations without progress.
Negative Reputation
Overall, the Palmetto facility has garnered a very negative reputation, with many customers advising others to avoid shipping through this location.
- KTkevin turpinNov 3, 20251.0I try to avoid if all cost shipping through USPS you never know when you’re going to get something if you’re going to get it I wish every place would add options for UPS or even sometimes FedEx if they get it right absolutely the worst shipping service It’s been two weeks shipping from a warehouse that is literally an hour from Palmetto and it still hasn’t come
- TCTristis CordisOct 17, 20251.0Second time my packages has been held hostages surely soon a tornado will hit this place one more time but never misses. 😀😀😀😀 Thx to trump as a nearly soon to be dead coward.
- MJMark JohnsenAug 22, 20251.0Sent my granddaughter an envelope via certified mail. I'm in Florida and the mail is only in Palmetto, Ga. 10 days later. No one answers the phone. I feel I have no recourse. At the mercy of the USPS. :)
- AYAndrew YorkJul 27, 20251.0So bad it even hurts the economy of neighboring states.
- RHRobert HarrisJul 10, 20251.0Nightmare. I sell on ebay and have stopped using USPS because of the Palmetto Facility. I live in Florida. Packages traveling North that were processed thru the facility were either tied up for weeks or NEVER arrived at their correct destination. There are plenty of posts and videos online documenting the abuse. For someone wanting to make money, mail a package, insure it for the MAX , and make sure it goes through Palmetto. This is just a JOKE of course. But so is the current USPS.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 502 Walnut Way, Palmetto, GA?
This USPS location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday 8:30 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online, then complete your setup in person at the Post Office by bringing two valid IDs.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary for this location. Check locally for exact access times.
What is the cost of taking a passport photo at this USPS?
The fee for a passport photo is currently $15 at USPS locations offering photo services.
What nearby dining options are close to the 502 Walnut Way USPS?
Customers can visit nearby restaurants like Dairy Queen Grill and Chill, Bojangles', McDonald's, Waffle House, Domino's Pizza, Subway, Burger King, China Queen, and DON nachos Mexican restaurant before or after their visit.
Are there any nearby medical facilities near the USPS at 502 Walnut Way?
Yes, Fresenius Kidney Care Walnut Way, Fresenius Medical Care, and Palmetto Dialysis Clinic are close by for customers needing medical services.
What nearby stores can I visit when I come to this USPS location?
Customers can stop by nearby stores such as Family Dollar, Advance Auto Parts, Circle K, Flash Foods, Chevron, and BP gas stations during their visit.