Business Details
About
Computer ServicesComputer Repair ServiceComputer IT SupportComputer Support ServiceComputer StoreComputer Installation ServiceComputer Accessories Store
Details
- Requires appointmentNot available
- Online appointmentsNot available
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
5.0
5,006 reviews
5 stars
4,878
4 stars
101
3 stars6
2 stars4
1 star17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, professionalism, and patience of the staff, particularly highlighting individuals like Adam, Mike, and Sam.
Technical Support
The technical support team received high marks for their quick response times and effective problem-solving abilities, often resolving issues promptly.
Overall Experience
Many customers reported a seamless and satisfying experience from purchasing to setup, with a strong recommendation for Vision Computers.
Knowledge and Expertise
Reviewers noted the staff's extensive knowledge and ability to explain technical concepts clearly, making it easier for less tech-savvy customers.
Reliability
Customers expressed confidence in Vision Computers for ongoing support and service, often returning for their computer needs.
- DHDuane Hutchison5 days ago5.0I needed a Windows update and MS Office installed (software package I originally received seem to imply MS Office was pre-installed) on a computer I purchased several years ago from Vision Computers. Adam, their technical rep, went above and beyond in an effort to help me with these issues, kept me informed with his progress and thankfully, all matters were resolved to my satisfaction.
- HMHilary MargowNov 13, 20255.0I dealt with Sam who diagnosed my problem and really put an effort into getting me sorted out. I feel confident that he has given me good advice and can recommend the service at Vision Computers despite the fact that I did not buy this computer from Vision. Good luck to you Sam and thank you for all you did for me.
- NPNina PerryNov 8, 20255.0After picking up my new laptop on Friday and arriving home, I connected the new computer to the Wi-Fi and called Vision Computers. Mike answered the call, walked me through the process of setting up MS Office, directed me to charge my old computer and place it next to the new one, and then began the process of transferring data from one computer to the other. His instructions were clear and succinct, and now I have a new computer with all of my files. I appreciate your prompt response to all my concerns and the expertise you demonstrated in ensuring I was set up for success on my new computer.
- JDJanet D.Nov 5, 20255.0For one who gets so frustrated with computers, this is the service to have. I have been serviced by Vision Computers since about 2010. Their tech help is wonderful. They always calm me down when I am so frustrated. their repair shop is timely and knowledgable. I am able to get my computer back at the time they predict. They fix it right the first time. I bypass many computer stores to drive to Vision, but it is worth it. Tech help Adam was wonderful and Harry is great as a sales person.
- RORandy OwenOct 30, 20255.0I had to upgrade to a new computer for Windows 11. I went to Vision Computers to purchase my new computer and the whole process took less than 30 minutes. They had to order and stage my computer and that took two days. Then I took my old computer to them to have the data transferred. They were able to complete this in a day then I was able to pick it up. When I got home and signed into the new computer I had no issues with my network or printer setup. I did purchase Office Home 2024 and I had to call Technical Support to have them help install this. Again no issues with installing and setting up and this was done in about 30 minutes. Sam was the technical person who helped do this and he took some time to go over my questions on other software and setup. This was my first experience with working with Vision Computers and I can say that I am very satisfied with everyone I encountered. I would not hesitate to recommend them if you are looking for new computer or ongoing technical support.
Frequently Asked Questions About Vision Computers, Inc.
What types of computer products and services does Vision Computers, Inc. offer?
Vision Computers, Inc. offers custom-built PCs, premium laptops, powerful workstations, custom-built servers, and dependable desktop and laptop repair services.
Where is Vision Computers, Inc. located?
Vision Computers, Inc. is located at 5865 Jimmy Carter Blvd, Suite 125, Norcross, GA 30071, United States.
What are the business hours for Vision Computers, Inc.?
Vision Computers, Inc. is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Does Vision Computers, Inc. offer pickup and delivery services?
Yes, Vision Computers, Inc. offers in-store pickup and delivery services for their products and repairs.
What payment options are accepted at Vision Computers, Inc.?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any COVID-19 vaccination policies at Vision Computers, Inc.?
The staff is fully vaccinated, but proof of vaccination is not required to visit.
What are some popular nearby places to Vision Computers, Inc. that customers might visit?
Nearby popular places include Scoville Hot Chicken, Jimmy John's, and Domino's Pizza, great options for grabbing a meal before or after your visit.
Are there other technology and repair services near Vision Computers, Inc.?
Yes, Assurance Systems and ServiTech provide IT services and computer repair nearby, which might be useful if you need additional support or services.
What nearby amenities can customers access while visiting Vision Computers, Inc.?
Customers can visit places like The Nail Lab Norcross for beauty services or Gwinnett Medical Back & Neck Pain for chiropractic care, conveniently close to Vision Computers, Inc.
How can I contact Vision Computers, Inc. for sales or support inquiries?
You can contact sales at sales@visioncomputers.com and support at support@visioncomputers.com, or call their main phone number at +1 770-840-0015.