Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 265 Mitchell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
492 reviews
5 stars
58
4 stars
15
3 stars
19
2 stars
20
1 star
380
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.
Lost Packages
Many customers reported issues with lost or delayed packages, causing frustration and distrust in the service.
Appointment Issues
Several customers experienced problems with scheduled appointments, particularly for passport services, including cancellations without notice.
Long Wait Times
Customers frequently mentioned long wait times and understaffing, resulting in poor service efficiency.
Cleanliness and Location
Some reviews noted that the location was clean and conveniently situated, although this was overshadowed by service complaints.
- NNNanNov 9, 20252.0The lady was kinda Rude, also don’t trust with packages mine never made it to the destination when I went in the lady didn’t really want to help and seemed annoyed.
- JHJared HanlonOct 29, 20251.0Wish someone would learn how to answer a phone there. Horrible Someone should do a wellness check make sure they are alive
- RCRebecca CarterOct 16, 20251.0I’d much rather take a drive to any other USPS then trust or deal with the rude customer service (from the guy at the desk) at this branch. I do EBay and the shipping labels are printed with a weight and is auto corrected when scanned by USPS, any weight discrepancies are charged/paid back electronically between USPS/EBay. I never had an issue with any of the women that work here personally, they are really nice to me and are smooth with the process. However, there’s a guy that was just so rude to me and tossed my package back at me because the weight did not match the label. He then slick mouthed me as he pointed his finger to the drop off counter when I told him it should auto correct I have never had an issue with previous shipments. I understood I can drop off but I prefer to have a receipt for each package (Since I’ve seen this branch has a review history of lost/stolen packages). There was no line I was the only person. Since this encounter the branch has lost me, if you can avoid it, take the extra drive to Peachtree Corners or Lilburn Branch, it just takes one red flag for me personally.
- ISIsabella SepulvedaOct 14, 20251.0Worstt service ever, im trying to pick up a package 1 week ago and no one is giving me any answer, they're just send me back and forward. No answer at all!!!!
- EMElaine MarieOct 3, 20251.0On Sept 19, USPS woman that was trying to help people by the self-service kiosk did the opposite of helping me. She ripped my phone out of my hands because I couldn't scan the QR code quickly enough and then accidentally pressed the wrong thing on my phone and made the QR code disappear. I had to request a new QR code and it took so long for my problem to get fixed. I had to wait in line for a long time before it was my turn because the person before me was taking a long time, but when it was my turn and I couldn't do things fast enough, the USPS woman made me step aside for the person behind me. If I waited a long time for someone to finish, then the person behind me should wait for me to finish too. First come, first served, why rush me and deny my turn while letting someone else take their time. I have used the self-service kiosk before and would have figured it out eventually if she let me finish during my turn. If someone doesn't ask for help, then don't help without their permission. The USPS woman caused me to waste my time and snatched my phone away from me without my permission. Teach your USPS workers to ask for permission before taking someone's phone and teach them to not rush their customers or attempt to help without permission.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 265 Mitchell Rd?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours for the USPS at 265 Mitchell Rd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at the USPS website; then complete your setup in person at the Post Office.
What is the contact number for customer inquiries at this Post Office?
You can reach them locally at +1 770-849-0559 or the main USPS phone number at +1 800-275-8777.
Is it possible to access PO Boxes in the lobby after normal hours?
Most USPS locations offer 24/7 lobby access to PO Boxes but hours may vary, so check directly with this Post Office for specifics.
Are there nearby businesses that can assist with professional services or shopping?
Yes, nearby you can find ARMCO Partners for professional services and a hospital, NPJ Assistants furniture store for shopping, and Help is on the Way thrift store for used goods.
Which nearby places can I visit for beauty and spa services after my trip to the Post Office?
You can visit Aissatou Josette, SignatureK Lash Bar, CN Best Hair Braiding, J'adore Beauty Parlor, or Ty the barber, all located nearby for beauty and spa services.
Are there convenient nearby options for vehicle care or fuel when visiting the Post Office?
Yes, nearby options include Full Line Auto Care for automotive repair, Advance Auto Parts for vehicle supplies, Chevron Station Norcross for fuel, and Peachtree Carwash & Lube for car wash and oil changes.