Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 265 Mitchell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
497 reviews
5 stars
58
4 stars
15
3 stars
19
2 stars
20
1 star
385
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Appointment Issues
Customers frequently reported problems with scheduled appointments, particularly for passport services, including cancellations without notice and unavailability of staff.
Delivery Problems
Many customers experienced issues with lost or misdelivered packages, leading to significant dissatisfaction with the reliability of the service.
Long Wait Times
Customers consistently mentioned long wait times and understaffing, resulting in frustration during visits.
- ANAshok NarayanDec 30, 20251.0If there is a zero star I would've given it. I had a passport appointment for my son and when we got there they just said the passport lady just decided to take the week off. No notification or rescheduling of any kind. Wasted day for us and we are back to square one. And they wonder why everyone wants to disband the USPS!!! Entitled and absolute drain of taxpayer money.
- ALAlbert LugassyDec 9, 20251.0Urgent you the worst services with robot and online be aware . On your webpage you don't mention at all residential Mail pick up how com. You robot either and very confused. This a complaint against the mail person . He ignored the red flag on mail box he didn't pickup my mail for two days. On Monday 12-8-25 and Tuesday 12-9-25 I don't appreciate your careless mail person . Ignorant he should be replaced. Your customer service over the phone they confuse more than helping . They don't mention pick up mail at all . To put robot and AI on purpose refusing to serve the complaint and the daily public . Please escalate to the Mitchell rd , post office in Norcoss GA 30093
- TMThai MunozDec 5, 20251.0Carrier delivered package to the wrong house and then returned it to sender because my name was not recognized. Jumped through several hoops to get into contact with customer service and when finally given the number to this post office, they don’t even answer the phone. Ridiculous.
- NNNanNov 9, 20252.0The lady was kinda Rude, also don’t trust with packages mine never made it to the destination when I went in the lady didn’t really want to help and seemed annoyed.
- JHJared HanlonOct 29, 20251.0Wish someone would learn how to answer a phone there. Horrible Someone should do a wellness check make sure they are alive
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 265 Mitchell Rd?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours for the USPS at 265 Mitchell Rd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for available PO Boxes and reserve one online at the USPS website; then complete your setup in person at the Post Office.
What is the contact number for customer inquiries at this Post Office?
You can reach them locally at +1 770-849-0559 or the main USPS phone number at +1 800-275-8777.
Is it possible to access PO Boxes in the lobby after normal hours?
Most USPS locations offer 24/7 lobby access to PO Boxes but hours may vary, so check directly with this Post Office for specifics.
Are there nearby businesses that can assist with professional services or shopping?
Yes, nearby you can find ARMCO Partners for professional services and a hospital, NPJ Assistants furniture store for shopping, and Help is on the Way thrift store for used goods.
Which nearby places can I visit for beauty and spa services after my trip to the Post Office?
You can visit Aissatou Josette, SignatureK Lash Bar, CN Best Hair Braiding, J'adore Beauty Parlor, or Ty the barber, all located nearby for beauty and spa services.
Are there convenient nearby options for vehicle care or fuel when visiting the Post Office?
Yes, nearby options include Full Line Auto Care for automotive repair, Advance Auto Parts for vehicle supplies, Chevron Station Norcross for fuel, and Peachtree Carwash & Lube for car wash and oil changes.