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Visit your local Post Office™ at 4771 Britt Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The lady by the name of Camtu is very rude. She seems to not like her job very much, she doesn't smile, she seems mad about being there at her job. Her customer service is not good at all. Alls I wanted was to change my address, she told me that I needed my kids birth certificates in order to have any of their mail forwarded, (which is NOT true) it seemed like she was trying to give me a hard time! I sure did report her. Alls I can said is, that I hope she had a better day.
TT
T
Dec 17, 2025
1.0
I was charged First-Class “large envelope/flat” postage for a standard letter-size envelope based on alleged thickness, even though the envelope did not approach ¼″ and no measurement was taken. The determination appeared to be made by visual judgment rather than use of a USPS thickness gauge.
When I questioned the charge and asked for clarification, the response was dismissive. I also requested PS Form 3533 (the USPS refund form), and the clerk appeared unfamiliar with it.
Customers should receive accurate measurements, clear explanations, and staff should be familiar with standard USPS forms. I hope this location receives additional training on proper retail procedures.
TP
Terry Phillips
Dec 17, 2025
5.0
I am unsure of her name, but the Postmaster at this branch is DELIGHTFUL! She is always smiling, helpful ..she even told me she delays her lunch because she knows people do their business during their lunch and she's there to serve! In all my years of business with a Post Office, this one is the best! I hope this reaches her!
DS
Darshan Shah
Dec 11, 2025
1.0
0 STARS
I’ve never had issues at any USPS location—except this one, and it’s consistently because of the same employee [Asian/Vietnamese lady]. Every time she is working, the service is extremely rude and unprofessional. She provides misinformation, creates unnecessary obstacles, and seems to go out of her way to make the process more difficult than it needs to be.
She argues with customers, confronts them over simple questions, and becomes even more hostile if you leave an honest neutral or negative rating. This has happened to me multiple times, which shows it’s not just a one-time misunderstanding—it’s a pattern.
It’s incredibly disappointing because USPS is usually reliable, but this particular employee makes the entire location unpleasant to deal with. I will be avoiding this branch going forward due to the repeated poor service.
AK
Angel King
Dec 9, 2025
1.0
Asian lady is very passive aggressive!! I paid for priority mail she didn’t send the mail priority! I will like an refund for receiving the service I paid for! I’m highly disappointed!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4771 Britt Rd?
At 4771 Britt Rd, you can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport and get a passport photo at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo. Please complete and print your passport application form before applying and schedule an appointment for photo services.
Do I need to schedule an appointment for passport services here?
Most Post Offices with passport services require scheduling an appointment using the online scheduler. Limited walk-in passport hours are available at select locations.
What are the hours of operation for the United States Postal Service at 4771 Britt Rd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office. For in-person applications, bring two valid forms of ID and your completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Are PO Boxes accessible 24/7 at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access times may vary. Check directly with this Post Office for specific lobby hours.
What nearby places can help me find the United States Postal Service at 4771 Britt Rd?
Nearby you can find the USPS Collection Point, also a post office and storage facility, and another United States Postal Service location. These can help you identify the area or provide additional postal services nearby.
Are there any nearby dining options I can visit before or after going to the Post Office?
Yes, nearby dining options include La Bonita Mexican Bar & Grill, Pizza Plaza, Vien Huong Restaurant (Asian cuisine), and Spicy Tacos. These places offer a variety of food choices for a meal around your postal visit.
Where can I find nearby professional services such as tax or accounting firms?
Near the Post Office, you have Daniel Ahart Tax Service (trusts, notary, accountant) and All Viet Service, LLC (accountant, financial services), which can assist with financial or tax needs.
Is there a place nearby where I can enjoy entertainment or leisure activities?
Nearby leisure options include Fun Zone Entertainment (restaurant and entertainment), Fusion (music venue), Ai Tunes (karaoke), and Impulse Lounge & Karaoke (lounge and bar) to enjoy after your visit to the Post Office.