Brand Certified
United States Postal Service
2.0(120 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4771 Britt Rd, Norcross, GA
30093, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4771 Britt Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
120 reviews
5 stars
25
4 stars
4
3 stars
3
2 stars
5
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from specific employees, leading to a negative customer experience.
Staff Attitude
Many customers reported a lack of courtesy and a dismissive attitude from employees, contributing to frustration and dissatisfaction.
Operational Issues
Customers frequently noted problems with service hours, including unexpected closures and long wait times due to insufficient staffing.
Mixed Experiences
While some customers praised individual employees for their helpfulness, the overall sentiment leaned heavily towards dissatisfaction with service quality.
- MMMikeFeb 18, 20261.0I’ve been coming to this location regularly for the past several months to ship items for my business multiple times a week. Until recently, my experiences were positive, particularly with the woman who was usually at the desk until the last month or so. She was consistently pleasant and professional. However, the newer male employee with braids has repeatedly demonstrated unprofessional behavior toward customers. I have witnessed him being short, visibly irritated, smart smoothed, loud and dismissive on multiple occasions. Today, I personally experienced it. He was snappy in his tone, spoke under his breath instead of addressing concerns directly and carried an openly negative attitude throughout the interaction. This is not an isolated incident. it appears to be a pattern. Customer-facing roles require professionalism, composure and basic courtesy. When someone consistently creates a tense or uncomfortable environment, it reflects poorly on the entire location. I rely on this branch for my business and expect a baseline level of professionalism. I hope management takes this seriously and addresses it.
- DEDavid EvansFeb 15, 20261.0If you were thinking that a stamped envelope can be dropped off here on a Sunday- forget it. There's no blue box or place to slide mail in.
- RMRaul MartulJan 27, 20261.0I went 2:45 after having gone like 1:30 pm and they were still closed for lunch? Something is not right.
- AAAbrahamJan 26, 20261.012:00 Monday where is the staff at where is anyone at I haven't poured in business to conduct and y'all hires just closed that is ridiculous....
- SSSherbraJan 20, 20261.0This place should not be open for buisness this BIG girl with glasses on and long weave over charged me for my package which I have verified I asked to speak to a supervisor and she claimed she was the supervisor her attitude was so bad towards the customers and very unprofessional. How is this possible? I will never return thereagin for anything, she even eating Panda Express at the desk where she was providing service it was filthy at this location boxes were thrown all over the place at the entrance I have never seen anything like this. I will never return here and I encourage anyone reading this to please go elsewhere the customer service is horrible USPS please do something about this place this is unacceptable! An embarrassment to the USPS as a whole!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4771 Britt Rd?
At 4771 Britt Rd, you can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time passport and get a passport photo at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo. Please complete and print your passport application form before applying and schedule an appointment for photo services.
Do I need to schedule an appointment for passport services here?
Most Post Offices with passport services require scheduling an appointment using the online scheduler. Limited walk-in passport hours are available at select locations.
What are the hours of operation for the United States Postal Service at 4771 Britt Rd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office. For in-person applications, bring two valid forms of ID and your completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Are PO Boxes accessible 24/7 at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access times may vary. Check directly with this Post Office for specific lobby hours.
What nearby places can help me find the United States Postal Service at 4771 Britt Rd?
Nearby you can find the USPS Collection Point, also a post office and storage facility, and another United States Postal Service location. These can help you identify the area or provide additional postal services nearby.
Are there any nearby dining options I can visit before or after going to the Post Office?
Yes, nearby dining options include La Bonita Mexican Bar & Grill, Pizza Plaza, Vien Huong Restaurant (Asian cuisine), and Spicy Tacos. These places offer a variety of food choices for a meal around your postal visit.
Where can I find nearby professional services such as tax or accounting firms?
Near the Post Office, you have Daniel Ahart Tax Service (trusts, notary, accountant) and All Viet Service, LLC (accountant, financial services), which can assist with financial or tax needs.
Is there a place nearby where I can enjoy entertainment or leisure activities?
Nearby leisure options include Fun Zone Entertainment (restaurant and entertainment), Fusion (music venue), Ai Tunes (karaoke), and Impulse Lounge & Karaoke (lounge and bar) to enjoy after your visit to the Post Office.
Brand Certified Facts from United States Postal Service
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