The UPS Store

4.5
520 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0296 in Norcross offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Centre Stage Shopping Center At Hwy 141 And Holcomb Bridge.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
6050 Peachtree Pkwy, Norcross, GA
30092, United States

Hours

Reviews

4.5
520 reviews
5 stars
445
4 stars
8
3 stars
4
2 stars
5
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and attentive, providing excellent customer service.

Efficiency

Customers frequently mention quick and efficient service, with many noting that their needs are handled promptly.

Pricing Concerns

Several reviews express dissatisfaction with pricing, indicating that some customers feel they are being overcharged compared to other locations.

Positive Atmosphere

The store is described as welcoming and pleasant, with many customers appreciating the friendly environment and cleanliness.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding service inconsistencies and issues with shipping and refunds.
  • TL
    Therese LePage
    Nov 16, 2025
    5.0
    Great customer service!! I love this location as they are always friendly and helpful for mailing and return needs.
  • EF
    Eryca Fambro
    Nov 14, 2025
    5.0
    This UPS store is very helpful and patient. Will definitely return!
  • HN
    How'Ron Nesbitt
    Nov 5, 2025
    5.0
    Unity was very nice and she even let me come and return a package when I arrived after the store had closed! Great establishment :)
  • YC
    yan carter
    Nov 5, 2025
    5.0
    Keerthi has been absolutely amazing every time I’ve visited this UPS Store on Peachtree Parkway in Norcross. She’s friendly, professional, and always goes above and beyond to help with anything I need, from shipping packages to printing and handling important documents. She greets customers with patience and a smile, and she truly makes the whole experience quick and stress free. It’s rare to find customer service like this nowadays. Thank you Keerthi for your outstanding service, you are the reason I continue coming back to this location! 👏📦✨
  • KS
    Kerim Shamyradov
    Oct 31, 2025
    5.0
    Had an excellent experience at UPS! Keerthi was super helpful, patient, and made the whole process quick and easy. Great customer service — highly recommend!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0296 in Norcross offer?

The UPS Store #0296 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.