United States Postal Service

1.9
211 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 60 Postal Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
60 Postal Pkwy, Newnan, GA
30263, United States

Hours

Reviews

1.9
211 reviews
5 stars
37
4 stars
8
3 stars
5
2 stars
7
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about employees being dismissive and unprofessional.

Package Handling

Numerous reviews highlighted issues with lost or misdelivered packages, leading to frustration among customers.

Wait Times

Customers frequently mentioned long wait times and understaffing, resulting in delays and poor service experiences.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment was negative regarding the service quality.

Operational Issues

Several reviews pointed out operational inefficiencies, including closed facilities during business hours and problems with appointment scheduling.
  • S0
    seyyaa 098
    2 days ago
    1.0
    This place should be closed, I don’t know how people in here seems they don’t want to work? Customers service was really worst. Doesn’t know how to communicate with customers? Feel superior or something? Please take a look to the mirror.
  • PN
    putri nurhafizah
    6 days ago
    1.0
    Bad service i had ever when i go to usps office. I came in the morning asking for refund my money order but the lady from the last right counter so rude to me she said she dont have money to refund me. When i said when i can come back she said afternoon. I ask if i can Call before i come she said i cant do that. How i know when they have mpney to refund me back?? On afternoon when i come back and a men at the middle counter he also so rude when answering my questions he said dont have enough money and he cant help me and he said he dont know when they have money. How i know when they have money when they can refund me if i dont get any information? So horrible service
  • RP
    Rexy Pangestu
    Nov 17, 2025
    1.0
    The white old lady need to learn how to be a customer service, she talking to me without looking at me and keep doing something else. The other hispanic one is the best one, but he isn’t here on that day.
  • TL
    Tom Lang
    Oct 28, 2025
    1.0
    Can’t trust this location with your packages. Will end up missing
  • SF
    Scarlett Forsyth
    Oct 1, 2025
    1.0
    I arrived at 4:30. The hours say they close at 5. The inside is gated and locked. Guess I will have to make ANOTHER trip up here tomorrow to try to get some help. Ridiculous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.