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The UPS Store #5776 in Newnan offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Coweta Crossing - Publix Shopping Center.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.
Efficiency
Many customers appreciated the quick service for simple tasks like returns, but others experienced long wait times and disorganization.
Cleanliness
The store is generally noted for being clean and well-maintained, contributing positively to customer experiences.
Staff Attitude
There are significant concerns regarding staff attitude, with reports of rudeness and lack of professionalism overshadowing positive interactions.
Delivery Issues
Several customers reported problems with package delivery and tracking, leading to frustration and loss of trust in the service.
BM
Ben Mullen
Nov 15, 2025
1.0
It's the most hectic day of the week - Saturday right before Thanksgiving. There are only two staff members on duty, and one of them is working really slowly. The queue stretches all the way outside the door, with probably around 30 people waiting in line. Everybody is angry and tired
JL
John LeRoy
Oct 24, 2025
5.0
The service provided is consistently excellent, and the staff demonstrates politeness at all times. The store consistently maintains a clean and pleasant-smelling environment.
CK
Charles Kellum
Sep 21, 2025
5.0
Great service, fast and friendly and very convenient location.
PM
Pamela Martin
Sep 3, 2025
2.0
I needed to ship a package to what I thought was called a drop box. . Meaning not to the person’s home but an alternate place to pick it up. Because I called it a drop box, no one working there offered to explain access point which is exactly what I needed. The customer rep could have been helpful but she wasn’t.