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The UPS Store #5776 in Newnan offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Coweta Crossing - Publix Shopping Center.
Feedback on staff interactions is mixed; while some customers praised friendly and helpful service, others reported rude and unprofessional behavior.
Efficiency
Customers noted both quick service during busy times and significant delays, particularly when the store was understaffed.
Cleanliness and Organization
The store generally maintains a clean environment, but some reviews mentioned disorganization and inefficiency in handling customer needs.
Package Handling Issues
Several customers experienced problems with lost or delayed packages, leading to frustration and distrust in the store's reliability.
DZ
Dave Zoltun
Dec 31, 2025
5.0
Superb customer service today. I had an unusually large Amazon return and your associate Jay helped me get it wrapped up and processed. He was super friendly and a lot of help. Highly recommend this location!
MW
Mike Wilkerson
Dec 28, 2025
5.0
Friendly, helpful people. Very efficient. I recommend the UPS store.
SH
Samantha Hixson
Dec 23, 2025
1.0
Please teach these girls how to use the fax machine. She had me standing there for almost 10 minutes and said it wouldn’t go through so I went somewhere else, and they got it sent off right away no problems.
NN
Nikki
Dec 17, 2025
5.0
Kai was wonderful help to me and a big reason I will keep coming back to this location. The rest of the staff is great as well but Kai stood out by going above and beyond their duties. Thank you so much! This store is awesome and Kai deserves a raise/promotion.
OP
Orlando Pimentel
Nov 29, 2025
5.0
Not sure why it’s 3.1 stars - but my experience was great.
The staff is really helpful. A young guy with long hair went out of his way to get my package ready, and the process is straightforward.
There was a lot of people coming, so yeah it was of a bit of a wait in line, but that’s not in their control. The staff seemed to handle everyone with care