The UPS Store

3.7
263 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6121 in Milledgeville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Across Hwy 441 From Kroger, On The Right Side Of The 5-Star Toyota Dealership.

Details

  • DeliveryNot available

Location

The UPS Store
2806 N Columbia St, Milledgeville, GA
31061, United States

Hours

Reviews

3.7
263 reviews
5 stars
169
4 stars
8
3 stars
2
2 stars
4
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff interactions.

Store Hours

Several customers expressed frustration over inconsistent store hours, particularly being turned away shortly before closing time.

Positive Experiences

Despite negative feedback, some customers praised the store for quick service and friendly staff, indicating that experiences can vary.

Pricing Issues

Customers reported dissatisfaction with unexpected charges, such as fees for packaging and storage, which were not clearly communicated.
  • LC
    Lynn Carson
    Jan 3, 2026
    1.0
    I arrived 10 minutes before closing and was told they weren't taking anymore customers.y package had a prepaid label and all I needed to do was drop it off. Grrrrr
  • KH
    Kathy Harrison
    Jan 2, 2026
    2.0
    Had to get a box for item that said no box, no label. The girl offered no tape for box. A lady in the store offered to tape for me. Stood in line again only to be told by another lady that it was ready to ship. Very unwelcoming and unfriendly after driving 45 miles to return items.
  • AD
    Austin Dunn
    Dec 28, 2025
    1.0
    Arrived at the store at 2:55, after driven from Putnam county to return package and was told they were close by the employee. Online it states that you don’t close till 3, very disappointing!
  • MK
    Mike Kracke
    Dec 1, 2025
    1.0
    I am trying to get information on a package that was scanned as dropped off at your location 1ZG2547B0238966931 The package was 2nd day air and was dropped off at 8:46 am on11/28/25 It was scanned as picked up on Friday or Saturday I have tried to reach out to you on multiple occasions in multiple ways and no response I contacted UPS directly and representative stated that YOU have lost my package The customer service has been horrible as there has been no customer service at all I will have the sender of the package file a claim for the lost and or STOLEN package from your location I have at learn2 voice mail messages and 1 email it would be nice to hear back from you and get an answer as to what is going on Thank you Chris Kracke please check your voice mails and or email for my contact information
  • YC
    Yeshuah Castillo
    Nov 3, 2025
    1.0
    The owner’s daughter was extremely rude. She asked me to tape my box outside the store even though there’s a designated area inside for that. Very unprofessional and disrespectful behavior — definitely not a pleasant experience.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Milledgeville offer?

The UPS Store #6121 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.