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The UPS Store

3.8
(291 reviews)

Business Details

2806 N Columbia St, Milledgeville, GA
31061, United States
(478) 804-0134

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6121 in Milledgeville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Across Hwy 441 From Kroger, On The Right Side Of The 5-Star Toyota Dealership.

Details

  • DeliveryNot available

Location

The UPS Store
2806 N Columbia St, Milledgeville, GA
31061, United States

Hours

Reviews

3.8
291 reviews
5 stars
192
4 stars
8
3 stars
3
2 stars
4
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with many praising friendly and helpful staff, while others report rudeness and unprofessional behavior.

Efficiency

Several reviews highlight quick and efficient service, particularly for returns and printing, although some customers experienced delays due to understaffing.

Pricing Issues

Customers expressed dissatisfaction with perceived high charges for services and materials, including packaging and storage fees.

Store Hours

Multiple reviews mention frustration regarding store hours, particularly being turned away shortly before closing time.
  • DK
    Dj405 kiy
    1 day ago
    5.0
    The team at The UPS Store was very helpful and professional. They made the shipping process quick and easy, answered my questions, and got everything taken care of fast. Excellent customer service
  • CB
    Carolyn Bostic
    2 days ago
    5.0
    This is an excellent location for a lot of official use. The staff is excellent, good energy and big smiles. Recommend the store for shipping and notary definitely! It’s easy to access as well!
  • EL
    erika lawrence
    3 days ago
    5.0
    The staff is very humble and helpful. A customer was very rude to this poor staff member this morning. The store has always been helpful to me and my friends.
  • GP
    Greg Phillips
    Feb 14, 2026
    1.0
    I tried to ship a time sensitive letter to a PO Box in Dallas overnight. They took my $67 and the package that was supposed to be delivered on Friday still has been delivered. They sent it to the USPS because it was a PO Box. USPS says it doesn't do overnight. Went back to the UPS and explained the situation to the clerk, a white lady with tattoos on her right arm, very rude and could care less. Filed a complaint with UPS, to have my money refunded.
  • AF
    Abbey flake
    Feb 9, 2026
    1.0
    The worst customer service I have ever experienced. Every time I go to drop off a package I think it’s gonna be a simple transaction and they always complicate it and are extremely rude and cheap. I brought my return in the box it came in and she took the item out and said “I do not need the box” I said “can you please throw it away for me?” “No.” Are you serious? Another time I took a dress to return and she cut into my package almost cutting the dress and said I can’t take this it’s not in the original bag. My guess is that they are charged for these things and they’re too cheap to offer better experiences for their customers because they know they are the only option to return packages through UPS. Will only be using Milledgeville pack and ship and recommending it to everyone from now on!!!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Milledgeville offer?

The UPS Store #6121 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, passport/photo ID services, and more.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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