United States Postal Service

3.3
38 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 9232 County Line Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9232 County Line Rd, Midland, GA
31820, United States

Hours

Reviews

3.3
38 reviews
5 stars
19
4 stars
2
3 stars
1
2 stars
2
1 star
14
  • JY
    James Yoon
    Jun 18, 2025
    1.0
    If I could give zero stars I would. Currently in a dispute trying to recover a lost package and the "help" I'm getting if you can call it that is abysmal at best. What really gets me is if they just show some level of empathy or professional customer service it wouldn't be that bad. Just put some effort in helping. Show that you care, show that you're actually doing something vs me having to track you down and get an update and they can't even do that. I'm currently in a dispute with my post office and it's amazing how they treat me as if my package being not delivered is my fault. That it's my fault I wasn't outside waiting for it, my fault that I didn't have some big raging bonfire to indicate that the package was supposed to arrive at my home, my fault that they messed up. It's just atrocious how they treat people and at this point if congress were to remove all USPS funding and make USPS go away forever I would say "Go right ahead" because these horrible people deserve it.
  • ET
    Edward Tyler
    Jan 22, 2024
    1.0
    CARRIERS CANNOT DELIVER AS THEY ARE HIRED TO DO WILL NOT WALK A FEW FEET ACROSS YARD HAVE TO DRIVE UP ON TO PRIVATE PROPERTY BECAUSE THEY ARE TO LAZY TO WALK A FEW FEET . POST MASTER JUST AS SORRY AS THE CARRIER'S TAKE COMPLAINTS TO HIGHER UP IN ATLANTA LIKE I AM DOING . MAYBE ATLANTA WILL REPLACE THIS SORRY STAFF AND HIRE SOMEONE TO DO THE JOB. SHIPPING IS TO EXPENSIVE TO NOT GET PROPER SERVICE. MIDLAND AREA WE DESERVE BETTER .
  • LB
    Logansrun10 Barnes
    Nov 24, 2023
    2.0
    This Post Office has definitely dropped off. Every other thing I order is late a day or two. According to tracking it’s just sitting at the Post Office. I guess they just deliver when they feel like it.
  • NS
    Naomi Sherwood
    Jul 25, 2023
    1.0
    I’m still in a bit of shock, and quite appalled by the poor customer service I received today. I called, left a voicemail, and called multiple times again before getting an answer - I asked my initial question and was responded to with a tone and demeanor that seems a bit extreme for a mere post office inquiry. I’m not even sure if she could comprehend what I was asking because her responses were defensive and angry. It was extremely shocking considering how much we’ve appreciated this post office over our years at this location. I called at approx 2:10pm to confirm our mail hold had been successfully switched to be forwarded to our new address after a month + of travel. I trust the USPS system works well, and we’ll get our mail. Despite my kind tone and questioning, the girl on the phone(who provided no name, and claimed to have no other person I could speak with) was demeaning, short, and made me feel like an inconvenience. She had no solutions to offer, and ended up hanging up on me after saying I need to just call back later. What a shame to see this place is hiring people who are of such low quality. I’m following up as needed corporate wise, and surely will ‘call back later’. Just thought I’d share my experience so no one else feels dumb for asking simple questions if they call. Every other experience here has been pleasant.
  • MS
    Mark Shreve
    Jan 18, 2023
    1.0
    The Ellerslie Post Office is not flying the American Flag and the POW MIA flag is upside down. Mentioned it the fill in employee and I was told to call the Midland Post Office. Why can't they just fix it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.