Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 100 Postmaster Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
505 reviews
5 stars
56
4 stars
10
3 stars
11
2 stars
16
1 star
412
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers feeling dismissed and disrespected.
Cleanliness
Customers reported that the post office was dirty and unkempt, contributing to a negative overall experience.
Mail Delivery Issues
There were multiple complaints about lost or misdelivered packages, with some customers experiencing mail theft.
Long Wait Times
Many customers noted long lines and slow service, often exacerbated by understaffing and inefficient processes.
Management Concerns
Several reviews called for better management and training for staff to improve customer interactions and service quality.
- TRTalia Rivera4 days ago1.0Literally worst customer service, the lady with glasses and braids has the most nastiest attitude. It was my second time coming in, she turned me down twice, and when I saw what time it was, pretty sure she did it because they were closing. I would give negative stars, but you know, it is what it is.
- WJwilkenson joinville6 days ago1.0They are rude and tired in this post office. You are force to work there.... so put a small smile on your face or be polite to people
- GLGenecei LeeDec 30, 20251.0This is extremely the worst customer service I’ve ever received. I came to the post office during lunch hours and was extremely nice as I never been here before, when the worker was so rude. I was just asking a question to make sure I have the right thing when I come back. When she cut me off saying we trying to enjoy our lunch. While eating lunch in the front. And I understand it’s lunch time, I even just clarified that the reopen at 1. She doesn’t have to be as nasty as she was to the customers coming in and out the post office. Maybe they shouldn’t eat in the front because I didn’t even know it was lunch, I just thought they were prepping for something because they eating at the window.
- CWChristina WardDec 29, 20251.0The mail delivery service is just as bad as the office. Absolute trash.
- IDImhoff DesignsDec 2, 20251.0I normally give people the benefit of the doubt, but this post office has earned every bit of this review. The place is dirty, unkempt, and looks like no one has taken pride in it for years. Walking in feels like stepping into a building everyone gave up on a long time ago. And the customer service? Easily some of the rudest, most dismissive behavior I’ve ever dealt with. You ask a simple question and get attitude. You try to clarify something and get talked over. They act bothered by customers who are literally just trying to mail their packages. The hostility is unreal. This is a federal service — not a place for people who hate dealing with the public. If you can’t be polite, at least try not to be disrespectful. Between the filthy environment and the extremely rude staff, this location needs a serious overhaul in both cleanliness and professionalism. 👎📦
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 100 Postmaster Dr?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can usually take your passport photo. Please complete and print your application form before your visit.
Is an appointment needed to access passport services here?
Most passport services require scheduling an appointment online, though some locations offer limited walk-in hours.
How much does a passport photo cost at this location?
The fee for a passport photo at USPS is currently $15.
Can I reserve a PO Box online for this Post Office?
Yes, you can search and reserve available PO Boxes online through the USPS website, then complete the setup in person.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office for specifics.
What are the operating hours of the United States Postal Service at 100 Postmaster Dr?
Monday to Friday, it is open 9:00 AM to 11:45 AM and 1:00 PM to 4:30 PM; Saturday from 10:00 AM to 1:00 PM; closed on Sundays.
How can nearby USPS locations like 'USPS Collection Point' or 'US Post Office McDonough' help me?
Nearby USPS locations can offer additional mailing services, convenient drop-off points, or extended hours, depending on your needs and location.
Are there useful nearby services for someone visiting the Post Office at 100 Postmaster Dr?
Yes, nearby services include Wells Fargo Bank for financial needs and the Georgia Elite Sports Academy for recreation before or after your visit.
Can I combine my visit to the Post Office with stops at local landmarks or community centers?
Definitely, landmarks like Willow Place or The Promenade, and community centers such as the Tabernacle of Praise Church of McDonough are nearby and convenient to visit.