Brand Certified
The UPS Store
3.8(196 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
289 Jonesboro Rd, McDonough, GA
30253, United States
Certified by The UPS Store • Feb 22, 2026
(770) 898-2346
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ga/mcdonough/289-jonesboro-rd
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3491 in McDonough offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center Next To Blockbuster.
Details
- DeliveryNot available
- Onsite servicesAvailable
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.8
196 reviews
5 stars
127
4 stars
8
3 stars2
2 stars
5
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising the staff as friendly and helpful, while others report rudeness and unprofessional behavior from employees.
Efficiency
Many customers appreciate the quick service, noting they were in and out in a short time, but others experienced long wait times and slow service.
Management Issues
Several reviews mention dissatisfaction with management, including complaints about the owner's behavior and staff training, leading to poor customer experiences.
Package Handling
There are multiple reports of lost or mishandled packages, causing frustration among customers who rely on the store for shipping services.
- QKQueen. KristalFeb 6, 20261.0Just left the store now.feb 6th 2026 around 12:30pm .worst service i ever had .they are two workers and they are slow as turtles! They only did three people within a hour.this store is so quick with people and people are trained well.everyone nearly walked out.I will contact the store manager about this.
- KBKaleb BellJan 30, 20261.0Attempted to return a package twice within 2 weeks. Both times the store had closed early without posting signage. Online hours say 7:00pm. Store hours say 6:30pm. Why are the doors closed before this? Unprofessional and unacceptable.
- JCJill CarpenterJan 23, 20265.0Awesome! Line 6 deep and I was in and out in less than 10 minutes. I wish they were all this efficient! Thank you!
- CCC CDec 18, 20251.0The owner of this UPS store needs to be removed as he is a very unfriendly and always has a stone face when coming in the establishment... no greeting of any sort...seems his employee turnover is great hence who wants to work with the Grinch everyday.
- STSrdan TumbasNov 10, 20251.0Got a text message that I received a package at 6:28 pm , was just driving by at that moment so I decided to pull up and pick it up and arrived within a minute or 2 after the text message. When I tried to enter the worker turned me back saying they are closed. Find this rude and unprofessional, why would you text me minute before closing and wouldn't take more than minute to hand over the package. Definitely will not renew my service .
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in McDonough offer?
The UPS Store offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/Photo ID services.
What are the regular business hours for The UPS Store in McDonough?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store in McDonough open on Sundays?
Yes, The UPS Store is open Sundays from 12:00 PM to 5:00 PM. Holiday hours may vary, so it's best to check their website for updates.
Where is The UPS Store located within McDonough?
It is located at 289 Jonesboro Rd, McDonough, GA 30253, inside the Kroger Shopping Center next to Blockbuster.
What payment methods are accepted at The UPS Store in McDonough?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is there a mailbox rental service available at The UPS Store in McDonough?
Yes, mailbox services including mailbox rentals are available for mail and packages.
Can customers fax documents at The UPS Store in McDonough?
Yes, faxing services are offered at this location.
What nearby places can I visit when I come to The UPS Store in McDonough?
You can visit Kroger for groceries, or enjoy a visit to China Star Asian Garden for dining. For fitness, Workout Anytime gym is nearby.
Are there nearby professional or business services close to The UPS Store in McDonough?
Yes, nearby professional services include Just Live event planning and retirement home, Professional Adjusting and Consulting Service insurance agency, and DyrekFit Staffing LLC.
Is there a shredding service near The UPS Store for confidential document destruction?
Yes, Shred Nations offers shredding services nearby for professional document destruction.
Brand Certified Facts from The UPS Store
The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: