The UPS Store

3.3
283 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1919 in Martinez offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Merchants Village / Kroger Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
4115 Columbia Rd, Martinez, GA
30907, United States

Hours

Reviews

3.3
283 reviews
5 stars
148
4 stars
8
3 stars
5
2 stars
11
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees, particularly Manoj, received high praise for their helpfulness, while others were described as rude and dismissive.

Pricing Issues

Several customers expressed dissatisfaction with shipping costs, feeling they were overcharged compared to other services.

Store Operations

Frequent complaints about the store not opening on time and employees locking doors before closing hours.

Staff Competence

Concerns raised about staff knowledge and efficiency, with some customers feeling that employees were unhelpful or lacked training.

Positive Experiences

Despite negative feedback, many customers reported positive experiences, particularly with the new owners and specific staff members like Manoj.
  • LW
    Linda Wise
    Nov 16, 2025
    5.0
    Love this location! Always helpful and polite!!
  • SW
    savannah wilson
    Oct 26, 2025
    5.0
    Isid was very helpful and quick! Mary was sweet. They made it a quick process to return stuff!
  • AW
    Amy Wise
    Oct 25, 2025
    1.0
    I’m only giving this store one star because I can’t give them zero. I have had no probs with this store at all in dropping off packages but don’t try to send them and expect to have any money left! I thought they would be cheaper than USPS. No! A very light envelope would have cost $13! A much heavier package was going to be $26. Not cheap but what are you going to do? The foreign-born man who checked me out said the cost and I ok’d it. When the total came up (I had bought a $4 box) the total was $40! What?!? He was upset with me when I said I wasn’t interested in paying that much and he said that I had ok’d it. Apparently I hadn’t understood his very accented English (I had up to that point) when he allegedly told me about the extra charge. He repeated it again and I said angrily that I hadn’t understood him. For the record, I did apologize to him for raising my voice. I might as well have been talking to the wall.
  • VL
    Victorya Link
    Oct 16, 2025
    1.0
    I came all the way here to get my documents notarized for the woman there that does notary to tell me she doesn’t notarize court documents. What’s the point of hiring someone who doesn’t perform what’s needed?
  • MM
    Medusa
    Sep 19, 2025
    1.0
    DO NOT USE THIS LOCATION, they will look at you like you are crazy,and all you doing is a return. Tall black guy did that today and I’m pretty sure he didn’t speak English

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Martinez offer?

The UPS Store in Martinez offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to help with your local business needs.