United States Postal Service

Reviews

• HR

  Helvetica Raine

  4 days ago
  1.0
  Lashelle was so difficult to deal with. I came in after they attempted delivery once, and then when they never did and it got lost so I filed a complaint and then a lady from there called and she was so kind and told me that she would hold it so I could just come get it since I wasn’t home to sign. When I showed up Lashelle grunted after every sentence like it was an issue, told me I should’ve came with a slip then I said I wasn’t told and she muttered “you don’t have to but it would help”. She then argued saying it wasn’t certified mail for whatever reason, after she calmed down she finally took my name and address and actually got up to look. She found it within seconds all with a certified mail sticker on my mail. 🤔 Now I’ve left and I’m just wondering why she thought everything was such an issue and why she was so emotional about me simply picking something up that they told me they would hold. On top of all this she continued to lie saying don’t call customer support they won’t help you that’s why this is such a hassle but I’m LUCKY. I would be more lucky if I didn’t have to deal with Lashelle and her emotions about doing her job.
• NR

  Nick Roma

  Mar 15, 2026
  1.0
  The self service drop off bin was completely full when I went to drop off a package. Anybody could have easily reached in and stolen the packages inside. Appalling. These people clearly don’t care about their job.
• OK

  Oleksii Kiselov

  Dec 24, 2025
  1.0
  I visited your office in person and clearly explained my issue. A package sent to me from Europe was not delivered — instead, I received only the shipping label. Your employee informed me that nothing could be done and instructed me to file a claim online. However, there is no online claim option for international shipments sent from abroad to the United States. Claims are only available for domestic shipments or for shipments sent from the U.S. to another country. As a result, I was given incorrect information and wasted my time. Later, I found out that I needed to complete a separate form confirming that the package was not received, which is required for the sender to file a claim with the European postal service. Due to your staff’s incompetence, I lost time and experienced unnecessary stress. One star.
• AM

  Aaminah Muhammad

  Dec 24, 2025
  1.0
  Delivery drivers lies in say they delivered something and Neva pulled up now I have to wait a extra day for my order when they Neva came so sad
• TM

  TheRealZay Mitch

  Dec 20, 2025
  1.0
  Seems they don’t do very well answering phone calls.

Frequently Asked Questions About United States Postal Service