FedEx Ship Center

Reviews

• SM

  Sheunopa M

  Apr 3, 2026
  1.0
  I’ve been to this FedEx location twice now, and unfortunately I won’t be returning. The first time I visited, several customers and I waited at the front for quite some time before an associate finally came out to help us. I assumed it may have just been a one-time situation and didn’t think much of it. However, when I returned today, I walked in and there was no one in the front area again. I figured I would need to wait like before, but this time no one ever came out. Another customer and I eventually left with the packages we brought in because we were never assisted. It’s puzzling that a location can have cameras monitoring the front, doors that clearly slide open when customers enter, and a sign indicating a manager on duty, yet still have no one available to help customers at the counter. I understand that employees may be working in the back office, but there should always be someone available in the front to assist customers and prevent situations where people walk in, wait, and leave without service. I usually avoid leaving negative reviews, but poor customer service—especially when it happens more than once—needs to be addressed. If you’re looking for a better experience, I recommend saving yourself the time and going a few minutes up the road to the Windy Hill location. The service there is night and day compared to this one.
• NK

  Niamkey Koffi

  Mar 1, 2026
  5.0
  I wasn't receiving anything but truck# 822330 is a very patient and safe driver. He was in a tight spot and had to wedge his way out and did a great job!!
• MC

  Maya Cramer

  Jan 21, 2026
  5.0
  Beverly & Antario were the sweetest people ever. They had great customer service and were very helpful. They were communicative with other customers and problem solved well. Will definitely go out of the way to come back to visit this store just to see them again.
• MF

  Morgan F

  Jan 9, 2026
  2.0
  Every time I come up here, this location is always closed early. Adjust your hours on all platforms or remain open until the time posted. Simple. People are trying to get their stuff and take care of business. This is a major inconvenience! Myself and 3 other cars have come up here in the last 5 minutes expecting for the business to be open and have been turned away by employees looking through the window. I even saw 2 FedEx trucks pull up and pull off after seeing all the lights out in the building. Crazy.
• MM

  Michelle Merrill

  Jan 7, 2026
  5.0
  We’ve visited the hub several times to pick up packages, and Beverly always makes us feel welcome and cared for.

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