Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 257 Lawrence St NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.7
153 reviews
5 stars
56
4 stars
6
3 stars
5
2 stars
8
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Regina and Jackie for their exceptional service.
Staffing Issues
Numerous reviews mentioned chronic understaffing, leading to long wait times and inefficient service, with only one or two clerks available during busy hours.
Operational Problems
Customers frequently reported issues with the post office not opening on time, malfunctioning self-service kiosks, and a lack of essential supplies like postage tape and boxes.
Package Handling
There were multiple complaints about lost or mishandled packages, with some customers alleging theft or poor delivery practices.
Mixed Experiences
While some customers had positive experiences, others expressed frustration with the overall service quality, indicating a significant inconsistency in performance.
- SMSharry MabryOct 20, 20255.0I've never been here without receiving the best, most helpful, friendly service. This is the best post office I've ever had to deal with!
- RMRochelle MercyAug 30, 20255.0Always a peasant experience. A bit crowded at times. The staff is always polite and warm. No complaints.
- PPpatty penrodAug 9, 20255.0Regina gave me great customer service. I called from over 400 miles away and asked if she could track down a pkg i sent. My tracking info showed it was getting bounced around between locations due to a mistake made at my local post office and it was currently at her post office. She found it, corrected the problem, assigned a new tracking number & called me back with the new number. I doubt my package would've been delivered on time (or at all) if she hadn't acted so quickly. Thank you so much Regina!!!
- LSLee StevensonJul 9, 20254.0USPS service has declined since they stopped sponsoring cycling. I know there is no correlation between the two. But you know, under staffed, long hours, low pay, high cost, etc seems to be the theme for the USPS. Employees here are working hard to serve their community.
- KTKendre TrippJun 20, 20255.0I was pleasantly surprised by their efficiency & great customer service. 👍🏾
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 257 Lawrence St NE?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and can take passport photos with an appointment.
Do I need to schedule an appointment for passport services here?
Appointments are usually required for passport services, though limited walk-in hours are available at select locations.
What are the office hours of this Post Office?
Open Monday to Friday from 8:15 AM to 5:00 PM, and Saturdays from 8:15 AM to 1:00 PM. Closed on Sundays.
How can I rent a PO Box at this USPS branch?
You can search and reserve PO Boxes online and complete the setup in person with valid ID at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with the local Post Office for specifics.
Are there any related postal services nearby that customers might find useful?
Yes, nearby is a USPS Collection Point which offers mailing and storage services that can complement your postal needs.
What nearby services can I visit alongside the Post Office for legal assistance?
Several nearby legal services include The Mazloom Law Firm, LLC, Syrop and Ingle, and Michael Saul, Attorney at Law for family, real estate, and criminal defense matters.
Where can I find financial advising or wealth management near the Post Office?
Wealth Management Group Of Georgia and Phoenix Capital Consultants provide financial advising and investing services close to the Post Office location.
Are there any convenient amenities or services near the Post Office for customers?
Customers can access beauty services at SureFit Hair Tie or emergency roadside assistance from Paddy Logistics and Towing Service nearby for added convenience.