United States Postal Service

2.7
189 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1290 Gresham Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1290 Gresham Rd, Marietta, GA
30062, United States

Hours

Reviews

2.7
189 reviews
5 stars
69
4 stars
10
3 stars
7
2 stars
5
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some praised staff like Danny for being friendly and helpful, others reported rudeness and unprofessional behavior from certain employees.

Operational Hours

Frequent complaints about the post office closing early or not opening on time, causing inconvenience for customers.

Passport Services

Passport services received positive feedback for efficiency and helpfulness, particularly regarding Danny's assistance, but there were also complaints about misinformation and rude staff.

Delivery Issues

Numerous reports of lost packages and poor delivery service, with customers expressing frustration over missing items and unresponsive staff.
  • MR
    Mahban Roshan
    4 days ago
    1.0
    I went to this post office and they were closed for lunch. They were supposed to reopen at 1:30 PM, but didn’t come back until 1:45. When they finally returned, there was no apology at all. I mentioned that several people had been waiting for 15 minutes and that they were supposed to reopen at 1:30. The employee, a middle-aged blonde woman with glasses, simply said “yeah” and continued chewing her gum, which came across as very rude and unprofessional. I usually don’t leave negative reviews, but the lack of basic courtesy and professionalism really disappointed me and left me no choice.
  • RP
    Rebekah Patterson
    5 days ago
    3.0
    It’s 10:08am and there not open cuss apparently it’s up to the workers when they open. There supposed to open at 8:30am no sign are nothing
  • EB
    Emily Buis
    Dec 10, 2025
    1.0
    Consistently closes at 4:40-4:45 when the time posted is 5pm. They curtain off the door and ignore customers. Refuses to serve customers- when they have clear posted hours. Very tough for working individuals to get to the post office.
  • AG
    Antonio Garrido
    Nov 19, 2025
    5.0
    Danny at the passport office is the best,he is very kind. Thanks again,
  • MQ
    Maher Q
    Nov 19, 2025
    1.0
    They supposed to open at 8:30 AM and I was there by 8:30 AM door locked. I waited 15 minutes until 8:45 AM and it’s still nobody there to open the door very inconvenience. I had to leave to go to work. They need to be more responsible and be on time now rushing myself going to work.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.