United States Postal Service

1.6
317 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2886 Sandy Plains Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2886 Sandy Plains Rd, Marietta, GA
30066, United States

Hours

Reviews

1.6
317 reviews
5 stars
32
4 stars
11
3 stars
5
2 stars
15
1 star
254

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with mail and package delivery, including misdelivered items, packages marked as undeliverable, and items held without request.

Customer Service

Feedback highlighted a lack of professionalism and rudeness from staff, with many customers expressing frustration over unhelpful interactions and long wait times.

Staffing Problems

Many reviews mentioned understaffing, resulting in long lines and slow service, with only one employee often available to assist customers.

Lost Packages

Several customers experienced lost packages, with claims of items never being scanned or delivered, leading to significant frustration and financial loss.

Facility Conditions

Customers noted poor conditions at the post office, including broken self-service kiosks and a general lack of cleanliness and organization.
  • AA
    AshleyJennifer16
    Oct 31, 2025
    1.0
    DAY 2 of getting the wrong mail. 11/1 Day 1: We get everyone's mail but our own from them. Can someone please deliver our mail correctly??? 10/31
  • BB
    Brian Boatright
    Sep 18, 2025
    1.0
    I had a package delivered which was obviously opened and retaped closed with the contents stolen out of the package. Don't send anything important through this post office.
  • BS
    Bria Smith
    Aug 8, 2025
    1.0
    If I could give 0 stars I would. My mail was not delivered today because the mail lady by the name of “Michelle” decided to lie & say she was unable to reach my mailbox. I come to the post office to pick up my package & she was extremely rude & condescending. She does not need to work in public service.
  • SN
    Sarah Nunnally
    Aug 6, 2025
    5.0
    Had a fabulous experience today with Nathan. He was patient and very informative. Made sure I shipped the most cost effectively instead of just letting me pay a crazy amount. Great guy!
  • ZM
    Z McGee
    Jul 15, 2025
    1.0
    This Post Office is one of the worst I have ever experienced. I have to mail important documents and packages to my parents who live an hour and a half away to receive them. Many parcels have been marked as undeliverable and returned to sender when my full address is on the mail. Time after time I have failed to receive important mail over the last two and a half years I have lived in the area serviced by this post office. I would give zero stars if I could!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.