United States Postal Service

1.6
317 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2886 Sandy Plains Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2886 Sandy Plains Rd, Marietta, GA
30066, United States

Hours

Reviews

1.6
317 reviews
5 stars
33
4 stars
11
3 stars
5
2 stars
15
1 star
253

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with mail and package delivery, including misdelivered items, packages marked as undeliverable, and missing mail.

Customer Service

Feedback highlighted a lack of professionalism and rudeness among staff, with several customers expressing frustration over unhelpful interactions.

Long Wait Times

Many reviews mentioned long lines and insufficient staffing, leading to extended wait times for service.

Operational Problems

Customers experienced issues with self-service kiosks and reported that drop boxes were often out of order, contributing to overall dissatisfaction.
  • BW
    Beatrice Washington
    Dec 22, 2025
    5.0
    Always great service.
  • AA
    AshleyJennifer16
    Oct 31, 2025
    1.0
    DAY 2 of getting the wrong mail. 11/1 Day 1: We get everyone's mail but our own from them. Can someone please deliver our mail correctly??? 10/31
  • BB
    Brian Boatright
    Sep 18, 2025
    1.0
    I had a package delivered which was obviously opened and retaped closed with the contents stolen out of the package. Don't send anything important through this post office.
  • BS
    Bria Smith
    Aug 8, 2025
    1.0
    If I could give 0 stars I would. My mail was not delivered today because the mail lady by the name of “Michelle” decided to lie & say she was unable to reach my mailbox. I come to the post office to pick up my package & she was extremely rude & condescending. She does not need to work in public service.
  • SN
    Sarah Nunnally
    Aug 6, 2025
    5.0
    Had a fabulous experience today with Nathan. He was patient and very informative. Made sure I shipped the most cost effectively instead of just letting me pay a crazy amount. Great guy!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.