Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4455 Lower Roswell Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
152 reviews
5 stars
50
4 stars
3
3 stars
3
2 stars
15
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or aggressive.
Delivery Issues
Numerous complaints about packages being marked as delivered but not received, as well as misdirected mail and lost packages.
Staff Performance
While some employees received praise for their helpfulness, many reviews highlighted chronic understaffing and poor service overall.
Communication Problems
Customers frequently noted difficulties in reaching the office by phone, with many calls going unanswered.
Mixed Experiences
Some customers had positive experiences with specific employees, contrasting sharply with the overall negative feedback.
- OKOleksii KiselovDec 24, 20251.0I visited your office in person and clearly explained my issue. A package sent to me from Europe was not delivered — instead, I received only the shipping label. Your employee informed me that nothing could be done and instructed me to file a claim online. However, there is no online claim option for international shipments sent from abroad to the United States. Claims are only available for domestic shipments or for shipments sent from the U.S. to another country. As a result, I was given incorrect information and wasted my time. Later, I found out that I needed to complete a separate form confirming that the package was not received, which is required for the sender to file a claim with the European postal service. Due to your staff’s incompetence, I lost time and experienced unnecessary stress. One star.
- AMAaminah MuhammadDec 24, 20251.0Delivery drivers lies in say they delivered something and Neva pulled up now I have to wait a extra day for my order when they Neva came so sad
- TMTheRealZay MitchDec 20, 20251.0Seems they don’t do very well answering phone calls.
- PCPatricia CarterDec 11, 20251.0The workers are not very helpful. It is always a negative experience going there. A necessary evil at times though.
- CPCassandra P.Nov 4, 20254.0I get better service here than at the three post offices closest to me. When the lines are long, I do notice that A LOT of people have problems and questions, so it does take some time to get that resolved. This by no means excuses poor customer service. I just want to say there are some nice people who have provided service to me at this location 😊
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4455 Lower Roswell Rd offer?
They provide mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can also take your passport photo. Be sure to complete and print your application before visiting.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in passport hours are available at select locations.
What are the operating hours of the United States Postal Service in Marietta?
Open Monday to Friday from 9:00 AM to 12:30 PM and 1:30 PM to 5:00 PM. On Saturday, they are open 9:00 AM to 1:00 PM. Closed on Sunday.
How much does a passport photo cost at this Post Office?
The fee for a passport photo is $15.
How can I rent a PO Box at this Post Office?
You can rent a PO Box online or in person. Online reservations are made at https://www.usps.com/manage/po-boxes.htm and require two valid forms of ID for in-person setup.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby government offices can I visit after mailing at this USPS location?
Nearby, you can find Cobb County Tag Office for automobile registration and Cobb County Police Precinct 4 for law enforcement services, both useful for local administrative needs.
Are there any nearby health and wellness centers near the USPS location?
Yes, McClellan Natural Health, Wellness and Nutrition is nearby, where you can explore holistic health services after visiting the Post Office.
What local religious organizations are near the United States Postal Service at 4455 Lower Roswell Rd?
Several are nearby, including Mt. Bethel Church, Mt Bethel United Methodist Church, and Chabad Lubavitch of Cobb County, providing options for worship or community activities.