The UPS Store

4.6
220 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1938 in Marietta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Shallowford And Sandy Plains Road In Highland Shopping Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
3605 Sandy Plains Rd, Marietta, GA
30066, United States

Hours

Reviews

4.6
220 reviews
5 stars
195
4 stars
2
3 stars
2
2 stars
5
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting specific employees for their exceptional service.

Efficiency

Customers noted the quick service and minimal wait times, even during busy periods, indicating a well-managed operation.

Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive customer experience.

Printing Services

Many reviews highlighted the quality and efficiency of the printing services offered, with customers expressing satisfaction with their print jobs.

Mixed Experiences

While most feedback was positive, a few customers reported issues with service during busy times, indicating room for improvement in handling high traffic.
  • LB
    Laina Bumpus
    1 day ago
    5.0
    I was immediately helped, the associate handled my return and made it so simple. I was expecting a very tiring process, I am recovering from chemotherapy and this was a great experience, the associate even put the slip inside that I was not aware that it needed to be put in. Wonderful experience!
  • ST
    Segev Tsfati
    3 days ago
    5.0
    Friendly, efficient service and well-staffed to get you in and out even during busy times. Easy parking. All together my go-to place for shipping and notarizing and related.
  • JS
    Justin Snyder
    3 days ago
    5.0
    Always My Go-To for Returns and Shipping! I’ve been coming to the UPS Store on Sandy Plains for all my return and package drop-offs, and they never disappoint. The staff here consistently provides excellent customer service – they’re friendly, efficient, and always the process quick and easy. What sets this location apart is the staff’s approach to customer service. They’re friendly and efficient, making every transaction quick and straightforward. Whether I’m handling Amazon returns, like the one I completed today at 9:28 am, or shipping packages, the team manages everything professionally while maintaining a welcoming demeanor. It’s evident that the staff values their customers and takes genuine pride in their work. The combination of reliability, efficiency, and positive service has made this my go-to location. I highly recommend this UPS Store to anyone looking for hassle-free shipping and return services.​​​​​​​​​​​​​​​​
  • DD
    Danielle
    Jan 5, 2026
    5.0
    This team is incredible! They have been so accommodating and helpful and they remember your faces! I go out of my way to return and ship items here because of the pleasant service experience I’ve had with the associates☺️
  • FS
    Fiona Sparks
    Dec 24, 2025
    5.0
    Every time I come to this shop, they have the friendliest greeting. This is despite the long lines (it’s a busy area) and I really appreciate how calm they are. What I don’t appreciate are the entitled folks who leave negative reviews because it was busy. I always love to say “an emergency with poor planning on your part doesn’t constitute an emergency on their part.” I feel qualified to call out the entitled reviews in this post, as I go to this shop every month sometimes multiple times a month for events, shipping, and more specialized printing. I’ve even printed and gone through troubleshooting with the printing specialist with my laptop open — go Hans! They’re incredibly patient throughout testing on different paper etc. I’ve had to have rush order prints (a full poster) for my own wedding after some disasters… they always come through for me with high quality results!! I’ve never had an issue with over charging or packages arriving. Love the crew and happy holidays as you get time off to rest!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Marietta offer?

The UPS Store #1938 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.