The UPS Store

3.9
192 reviews
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Business Details

3595 Canton Rd, Marietta, GA
30066, United States
(770) 516-0344
https://locations.theupsstore.com/ga/marietta/3595-canton-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1552 in Marietta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - New Chastain Corners Shopping Center Next To Kroger.

Details

  • DeliveryNot available

Location

The UPS Store
3595 Canton Rd, Marietta, GA
30066, United States

Hours

Reviews

3.9
192 reviews
5 stars
137
4 stars
3
3 stars
3
2 stars
3
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rudeness and unprofessional behavior from certain employees, particularly the owner.

Inconsistent Hours

Numerous reviews highlighted issues with the store's operating hours, with customers frequently finding the store closed before the posted times.

Service Quality

Customers reported a mix of experiences regarding service quality, with some praising the efficiency and professionalism of staff, while others noted confusion and lack of knowledge among employees.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, particularly regarding charges for packaging and printing services, which some customers felt were excessive.

Long Wait Times

Multiple customers expressed frustration with long wait times and slow service, especially during busy periods when only one employee was available.
  • SC
    Steve Carlson
    Nov 13, 2025
    1.0
    Their website says they’ll box and ship anything. Well they don’t. “We don’t have a box big enough for that.” (Guitar in a case) 1/10 won’t be back
  • LR
    Ludmilla Andrade Rezende
    Nov 12, 2025
    1.0
    I arrived at the store today and the employee was simply drugged. I always have the habit of going to this store to print things. And today around 02 pm I went with my 11-month-old baby and I’m pregnant to print some things for a passport appointment tomorrow. When I entered the store I said “Hi” to the boy and he couldn’t stand up, I’ve seen him in the store other times, but he was fine. This time he had his eye closed and couldn’t stand up and didn’t answer me. There was no one else in the store, I just left with fear and had to go to another store. This experience was horrible for me. I hope you take some action on this.
  • JS
    Jill S
    Nov 10, 2025
    5.0
    Miyo helped me renew my mailbox and he was very nice.
  • JT
    Jon Turner
    Nov 8, 2025
    5.0
    This ups store is my favorite I have been with them for a long time. They are very helpful with all of your needs. IRA was also very helpful.
  • JJ
    Jay
    Sep 24, 2025
    2.0
    My personal experience with this place is that some of the workers such as Dee, Ira and the other lady was great and they’re good and respectful people to work with. Since I receive more packages every other week, I try my best to ensure I pick them up everyday in order to avoid congestion in their spot. However, the owner and one of his employee’s approach wasn’t respectful or amicable at all. So if are someone who frequently gets more packages, I’ll say this is not the place for you.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1552 in Marietta offer?

The UPS Store #1552 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.