The UPS Store

3.9
195 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1552 in Marietta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - New Chastain Corners Shopping Center Next To Kroger.

Details

  • DeliveryNot available

Location

The UPS Store
3595 Canton Rd, Marietta, GA
30066, United States

Hours

Reviews

3.9
195 reviews
5 stars
139
4 stars
3
3 stars
3
2 stars
3
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism from certain employees, particularly the owner.

Inconsistent Hours

Multiple reviews highlighted issues with the store's hours, noting that it often closes early or is not open during posted hours, leading to customer frustration.

Service Quality

Customers expressed mixed experiences regarding service quality, with some praising the efficiency and helpfulness of staff, while others reported poor service and lack of knowledge among employees.

Pricing Issues

Several customers complained about unexpected charges for services, such as printing labels and packaging, which they felt were excessive or not clearly communicated.
  • JP
    Jamie Phillips
    Jan 4, 2026
    1.0
    This store is always changing their hours or closing early with little notice. Do yourself a favor and pic another location that is more reliable with the times on Google so you don't waste your gas. It's happened to me about 5 times already. *Response to owner* I came on the fourth. That is well after the holiday. Your sign had nothing about change of hours for the 4th. I can read and I did see your sign. But thanks for attempting to place the blame on the customer. Well done.
  • MS
    Mimi Silva
    Dec 17, 2025
    5.0
    Great service and location.
  • SC
    Steve Carlson
    Nov 13, 2025
    1.0
    Their website says they’ll box and ship anything. Well they don’t. “We don’t have a box big enough for that.” (Guitar in a case) 1/10 won’t be back
  • LR
    Ludmilla Andrade Rezende
    Nov 12, 2025
    1.0
    I arrived at the store today and the employee was simply drugged. I always have the habit of going to this store to print things. And today around 02 pm I went with my 11-month-old baby and I’m pregnant to print some things for a passport appointment tomorrow. When I entered the store I said “Hi” to the boy and he couldn’t stand up, I’ve seen him in the store other times, but he was fine. This time he had his eye closed and couldn’t stand up and didn’t answer me. There was no one else in the store, I just left with fear and had to go to another store. This experience was horrible for me. I hope you take some action on this.
  • JT
    Jon Turner
    Nov 8, 2025
    5.0
    This ups store is my favorite I have been with them for a long time. They are very helpful with all of your needs. IRA was also very helpful.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1552 in Marietta offer?

The UPS Store #1552 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.