The UPS Store

3.1
131 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2280 in Marietta offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Powder Springs Rd/Macland Rd @ Macland Pointe Ctr Next To Publix.

Details

  • DeliveryNot available

Location

The UPS Store
1750 Powder Springs Rd SW, Marietta, GA
30064, United States

Hours

Reviews

3.1
131 reviews
5 stars
62
4 stars
4
3 stars
3
2 stars
6
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.

Pricing Issues

Many customers expressed dissatisfaction with additional charges for services like tape and packaging, which are not common at other locations.

Efficiency

Some reviews highlight quick and efficient service, while others report long wait times and poor handling of packages.

Management Concerns

Several customers noted issues with management, including unhelpfulness and lack of professionalism from the store manager.
  • FT
    Florin Trandafir
    Dec 18, 2025
    1.0
    Horrible!!!! Do no trust these people with your important mail. They are unprofessional and misleading. Twice I had to mail some time sensitive stuff and I went by what they recommended. Twice I was deceived!!! I used what they told me, - priority mail - "2 days guaranteed" (their words!!!), at extra cost, left on Monday to get at destination on Wednesday.. it shows now on tracking: "estimated delivery on Saturday" Ridiculous!
  • TJ
    Teresa Jones
    Dec 14, 2025
    5.0
    I had a pleasant visit at this location. The young woman who assisted me was very polite and got things done in a timely manner. I'd visit this store again.
  • PJ
    Pamela Jules
    Dec 9, 2025
    1.0
    Only use if you drop off completed packages. They charge for "everything including the tape of the label is not already taped to the package," according to Adriana. She assumed I knew the policy and told me after she printed the label I had already previously paid for through the returning company. This is the first time this has happened and this is the only UPS store that has done this. It may be a new practice but I would try a different UPS store for returns. Whole Food and other places do not charge for returns.
  • AJ
    Amy J
    Nov 17, 2025
    1.0
    Manager at this location is consistently rude. Fails to answer the phone identifying himself or even the name of the business. Answers as if he's answering his personal phone. Don't even think about arriving for ANY service within the last 30 minutes before close without his impatient aggravated looks. He has a "whole closing process" and expects to be on the outside of the door at 6:59 and 59 seconds.
  • KR
    Kay Reagan
    Nov 15, 2025
    1.0
    I went there on Saturday 11/1/25 at 10:51 in the morning and asked for next day air. It was $92.70 and when I got home, I noticed on my receipt that the expected delivery was not until Tuesday 11/4/25 at noon. Not exactly next day air is it??? It wasn’t even a package it was only an envelope. When my daughter received the envelope, it was left on her door step and it was pouring. The entire letter was ruined and illegible due to being so wet. Not exactly great service to leave something on the door step when it was pouring. I will not be going to this UPS again. I will stick with USPS from now on. Highly dissatisfied with this encounter.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Marietta offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and more.