With a focus on the community of small businesses and consumers, Staples in Marietta, GA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being rude or inattentive.
Staffing Issues
Several reviews mentioned understaffing, leading to long wait times and poor service experiences, particularly in the printing department.
Cleanliness
The cleanliness of the store, especially the restrooms, received negative comments, with multiple customers reporting unsanitary conditions.
Product Availability
Customers appreciated the variety of products available, but some expressed frustration over items being out of stock or difficulty in locating products.
JJ
Jennifer
4 days ago
1.0
This store has the worst customer service ever. The employees don’t even acknowledge you when standing in line. The will start working on something else just to avoid eye contact or helping you. No Hello, how can I help, nothing. An associate will see you need help, look at you and keep walking. You guys need to take training classes from Publix on customer service!
SC
Sheryl Clements
Jan 2, 2026
5.0
Austin and Allie have been fabulous today in the Printing Dept. at Staples in Marietta. They are very patient, kind and helpful. I have been here many times but never have I had such wonderful service!
TQ
Tai Quality
Dec 13, 2025
2.0
It has been quite some time since I have experienced customer service this poor. I came in to pick up a simple order and stood at the counter while on the phone. Both gentlemen and the lady acknowledged my presence by looking at me, so it was clear I had been seen and heard.
Although I was the only customer physically standing at the counter, the phone rang and one of the employees chose to assist the caller instead of the customer in front of him. After waiting several minutes without any acknowledgment, I finally had to ask if anyone was going to help me.
When the lady eventually approached, her demeanor suggested that assisting me was an inconvenience, despite the fact that she was working on an order for a customer who was not present. At that moment, I was the only customer waiting in the store.
This level of service was unacceptable and easily the worst customer service experience I have had in years. The situation was handled poorly and should not be repeated.
DR
Donnita Reynolds
Dec 9, 2025
5.0
I just want to take a moment to recognize Ms. Camrynn! She is awesome! I had two major orders to be filled and she made sure those orders were filled on time! She has great customer service, very knowledgeable of the products & professional! This location by far is the best location in my opinion anyway. The whole staff is great but wanted to give Camrynn her crown!
What payment methods are accepted at Staples in Marietta?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What brands can I find at Staples in Marietta?
Staples offers brands such as Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Epson, Canon, and many more.
Is Staples in Marietta a good option for office and school supplies?
Yes, Staples specializes in office supplies, technology, printers, toner, office furniture, and school supplies.
What nearby places can I visit when shopping at Staples in Marietta?
Nearby you can visit Starbucks for coffee, Taco Bell for Mexican food, CVS Pharmacy for health essentials, and Target Store West-Marietta for general retail needs.
Are there convenient food options near Staples in Marietta?
Yes, fast food restaurants like Krystal, Burger King, KFC, Chick-fil-A, and Taco Bell are all close by for a quick meal.
Can I find essential services and health care near Staples in Marietta?
Yes, nearby are American Family Care urgent care, Piedmont Urgent Care, and medical offices like Kristen M Foster M.D. and Alpha Gynecology and Consulting.
Does Staples in Marietta provide recycling options?
Yes, Staples offers recycling services including electronics, ink cartridges, and batteries recycling.