United States Postal Service

1.7
41 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 120 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 S Main St, Madison, GA
30650, United States

Hours

Reviews

1.7
41 reviews
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  • HZ
    Hannah Zimmerman
    Dec 10, 2025
    1.0
    If I could get zero stars, I would. I have never been so baffled at the Way A government establishment is being ran. Everything is a hot mess. Nobody seems to know anything all I needed was to know when to pick up the key for my mailbox, that I paid for three weeks ago and I have been up there multiple times to get it and a lady keeps telling me to come back. when I called Beverly was very rude. Hardly let me talk. She kept cutting me off would not put me over to the postmaster. The lady at the front saw me standing there holding one child in my arm the other in my hand, bald head because I just got done with chemo. But thought she should ask if she could grab the lady behind me as if I wasn’t standing there in line, but nobody cares and nobody knows anything. Hot mess express if you ask me.
  • SS
    Sir SteamTrain
    Oct 15, 2025
    1.0
    Several hundred dollars of my packages have gone missing, or arrived weeks late.
  • AC
    Austin Clark
    Oct 9, 2025
    1.0
    Love government facilities that have the upper hand with poor customer service because, what can you do about it. Really hard to swallow. Supervisor refused to hand me packages that were on site, being held there due to our NEW construction business not having a mailbox setup yet. Returned my packages to sender. Delaying the completion date for my customer and costing the business money. Mailboxes for the site were in progress just not established yet. Protected employees are the worst.
  • JG
    Josue Granados
    Sep 19, 2025
    1.0
    Refused to scan all packages and give receipt. Stated she didn’t have all day to scan packages. I was the only person there….
  • DD
    D F (DD)
    Aug 29, 2025
    1.0
    Rude is an understatement!!! Everytime I call the lady that answers is VERY rude. i only call when theres a problem and they do not care!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.