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Brand Certified

United States Postal Service

1.8
(126 reviews)

Business Details

1740 Rocky Creek Rd, Macon, GA
31206, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1740 Rocky Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1740 Rocky Creek Rd, Macon, GA
31206, United States

Hours

Reviews

1.8
126 reviews
5 stars
18
4 stars
4
3 stars
4
2 stars
4
1 star
96

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with packages being misdelivered, not delivered at all, or marked as undeliverable without proper attempts.

Customer Service

Many reviews highlighted poor customer service, including unhelpful staff, difficulty reaching the post office by phone, and dismissive attitudes from employees.

Efficiency

Customers expressed frustration over slow service, long wait times, and the perception that employees are not diligent in their duties.

Package Handling

There were complaints about packages being left in unsecured locations, damaged during delivery, or not picked up as scheduled.
  • FD
    Fanita Drakes
    Jan 21, 2026
    3.0
    My packages is not getting dropped off correctly.. instead of on my front porch it in my yard too close to the fence and then get stolen
  • WD
    Wayne T. Dowdy
    Nov 25, 2025
    5.0
    At this location I have experienced fast and efficient service, unlike some of the USPS offices.
  • BJ
    Brea Alyx Jones
    Nov 18, 2025
    1.0
    The freaking worst! They never answer the phones and always claim to have attempted a delivery that they actually haven’t attempted. Laziest “workers” ever.
  • CC
    Cason Cochran
    Oct 22, 2025
    1.0
    I would not get mail sent through here , probably the worst if not one of the worst post In Ga the ppl that work there don’t care they just there to collect the check from the govt . Had a package sent there and was signed off on by one of there reps and now it’s no where to be found . Was signed for on Monday, went to pick up on Tuesday and they can’t find it.
  • IJ
    Isabel De Jesus
    Sep 15, 2025
    5.0
    Treated with excellent customer service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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