United States Postal Service

1.7
123 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1740 Rocky Creek Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1740 Rocky Creek Rd, Macon, GA
31206, United States

Hours

Reviews

1.7
123 reviews
5 stars
17
4 stars
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1 star
96
  • BJ
    Brea Alyx Jones
    6 days ago
    1.0
    The freaking worst! They never answer the phones and always claim to have attempted a delivery that they actually haven’t attempted. Laziest “workers” ever.
  • CC
    Cason Cochran
    Oct 22, 2025
    1.0
    I would not get mail sent through here , probably the worst if not one of the worst post In Ga the ppl that work there don’t care they just there to collect the check from the govt . Had a package sent there and was signed off on by one of there reps and now it’s no where to be found . Was signed for on Monday, went to pick up on Tuesday and they can’t find it.
  • IJ
    Isabel De Jesus
    Sep 15, 2025
    5.0
    Treated with excellent customer service
  • LB
    Leigh Brackin
    Jul 17, 2025
    1.0
    I've been waiting on my son's SSI card in the mail bc he was born June 13th and it said it was coming in the mail the 17th didn't receive it then I got a notification with a picture on it stating they delivered it to the wrong address and that it was otw here it is 4 days later not in the mail yet this is Bs I understand my routine is the training rout but if they can't do there job right then u shouldn't be a mail person
  • SG
    Summer Grant
    Jul 17, 2025
    1.0
    This is the most ghetto establishment i've ever received packages or mail from. I have been looking for a package for the last 5.5 days. I received a package that I knew was already coming today however, they have been giving me the run around for the last 5 days, and I'm tired. Nobody wants to look for a package that i've been missing, i've been told that my package has been delivered to me, but every time i show them proof, they swear up and down that somebody has looked for the packed, absolutely NOT! I have proof that my package that I have been looking for has been scanned at this location and has been placed in a parcel locker that I do not own. I will provide the information below. Now i've been back and forth trying to locate this package and still NO LUCK! I've talked to several supervisors that tried to sweet talk me instead of helping me find my package. I've have also been told that my package was out for delivery when it was not, I've been told that I need to have a key to access the parcel lockers at the post office when I clearly stated to them that in my mailbox at my residence I have not received any key or any note telling me which parcel locker I need to go to. I've never had an issue like this happen to me with none of my packages. I will like to get the package I'm still on a hunt for, because this has some important items that I need for vacation. I have also been told that the package will take 5-7 business to get to me, which I don't have time for. So instead of looking for the package that I'm currently looking for, they decide to give me the run around to different post offices. I would hate for someone else going through this to get treated like this by them. this is ridiculous, and uncalled for, in the screenshot you clearly see where it says "Macon, Ga 31206 Parcel lockers" and 31206 is NOT MY ZIPCODE!!! and they don't seem to understand that, and how frustrated I am. This establishment needs to get better employees and better customer service!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.