Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0725 in Macon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - North Park 2 Shopping Center On Northside Drive ( Across The Wellness Center).
Details
- DeliveryNot available
Location
Hours
Reviews
3.0
171 reviews
5 stars
80
4 stars
4
3 stars
6
2 stars
5
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and efficient, others are criticized for rudeness and lack of professionalism.
Staffing Issues
Many reviews highlight that the store is often understaffed, leading to long wait times and stressed employees.
Shipping Problems
Numerous customers reported issues with shipping, including packages arriving damaged or not on time, and difficulties in getting refunds.
Cleanliness and Organization
Several reviews mention the store being disorganized and unclean, with complaints about trash and staff uniforms.
Communication
Customers expressed frustration over poor communication, including difficulty reaching the store by phone and inconsistent information from staff.
- SDShannon DohertyNov 13, 20253.0It cost me $4.77 to print two sheets of paper. Total rip-off. Customer service was decent. I’m just not going back here to print.
- MCM ColmanOct 16, 20253.0Trying to get someone to answer the phone or email so I can renew my PO box. Left lots of messages
- RERhett EarpOct 1, 20255.0Great Customer service! I have been coming to this store for years and I have visited every location, by FAR the best location in Macon. This store has always been super fast and courteous! I'm not sure about the other negative comments but not everything is their fault. They do their best!!
- WBwilliam BurkhalterSep 9, 20251.0I do not recommend, I paid them to pack, insure, and ship an items and it arrived broken.
- MKM KitchensSep 7, 20251.0Worst experience I’ve ever had shipping a very important package. Overnight service was about 95.00 and it arrived a week later. NEVER will I use the Northside drive location. Worst experience ever!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Macon offer?
The UPS Store in Macon offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Macon?
It is located at 3780 Northside Dr, Ste 140, Macon, GA 31210, inside the North Park 2 Shopping Center across from The Wellness Center.
What are the store hours for The UPS Store in Macon?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Is The UPS Store in Macon open on holidays?
The store is closed on certain holidays like November 27, December 25, December 31, January 1, and January 19, but is open with regular hours on some other holidays. Please check their website for specific holiday hours.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental and mailbox services are offered at this location.
Can customers get packing supplies and office products at The UPS Store?
Yes, The UPS Store offers office products, mailing supplies, moving boxes, and stamps & postage for customers' needs.
Is there a pizza restaurant near The UPS Store?
Yes, CiCi's Pizza, a pizza restaurant, is located nearby. Customers can enjoy a meal there before or after visiting The UPS Store.
Are there any counseling services close to The UPS Store?
Seeds of Life Counseling Agency is located near The UPS Store, providing mental health and counseling services for customers in the area.
What other business services are available near The UPS Store?
Nearby businesses include Shred Nations for shredding services, Medicare Rental Supply for retail medical supplies, and CosmoProf for beauty and business products, offering convenient options for customers in the area.