Brand Certified
The UPS Store
3.5(111 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
5962 Zebulon Rd, Macon, GA
31210, United States
Certified by The UPS Store • Feb 22, 2026
(478) 471-9006
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ga/macon/5962-zebulon-rd
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1914 in Macon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Exit #9 Off I-475 In Kroger Shopping Center.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.5
111 reviews
5 stars
64
4 stars
3
3 stars
4
2 stars1
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting employees like Porscha, Tony, and Christian.
Cleanliness and Efficiency
The store is frequently noted for being clean and organized, with efficient service that allows for quick transactions.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude employees and poor handling of packages, indicating inconsistency in service quality.
Pricing Issues
Several customers expressed dissatisfaction with pricing practices, including charges for tape and printing services, which they felt were excessive.
Management Concerns
There are complaints regarding the owner's responsiveness and management style, with some customers feeling neglected or poorly treated.
- LHLoni HillFeb 9, 20265.0From the moment we walked in, Porscha Beasley was extraordinary. Not just to us, but to every customer who came before us and after us. Her professionalism, courtesy, and genuine warmth stood out immediately. She carried herself with confidence, patience, and an ease that made everyone feel seen and respected. In a time when great customer service is becoming rare, Porscha reminded us of what excellence actually looks like. Her rapport with customers was natural, her attention to detail impeccable, and her presence alone elevated the entire experience. I actually turned around and went back into the store just to make sure someone knew how amazing she was. So for anyone reading this, if you ever need to choose a UPS Store, choose this one. Even if it’s a bit of a drive. This location is beautiful, not just for convenience, but because of courtesy, professionalism, and care. And Porscha, if you ever see this or hear about it, please know that the day my aunt and I came in to have documents notarized for a sorority meant more to us than you may realize. Thank you for your excellence. You are truly extraordinary, and we wanted to put feet to our praise. Yulonda and Denise
- DLDana LovettJan 6, 20265.0Tony was absolutely amazing. From start to finish, he was professional, patient, and incredibly kind. He took the time to explain things clearly, made sure I was comfortable every step of the way, and truly went above and beyond to be helpful. You can tell he genuinely cares about people and takes pride in what he does. It’s rare to come across someone so knowledgeable and personable. I highly recommend Tony—top-tier service and great energy all around.
- WSWill StanfordDec 29, 20255.0Great service and friendly staff
- JGJames GoreDec 24, 20255.0I always use UPS on Zebulon Rd. Macon Ga.
- JWJames WilliamsNov 4, 20255.0This store is always clean, Tony helped me he was so nice and fast. And did an excellent job at multitasking.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Macon offer?
The UPS Store in Macon offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.
What are the store hours for The UPS Store at 5962 Zebulon Rd?
The UPS Store is open Monday to Friday from 9 AM to 7 PM, Saturdays from 10 AM to 5 PM, and Sundays from 10 AM to 4 PM. Hours may vary on holidays.
Is The UPS Store in Macon open on Sundays?
Yes, it is open Sundays from 10:00 AM to 4:00 PM.
Where is The UPS Store located in Macon?
It is located at 5962 Zebulon Rd in the Kroger Shopping Center, accessible via Exit #9 off I-475.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available at this location.
How can I contact The UPS Store in Macon?
You can call them at +1 478-471-9006 or email store1914@theupsstore.com.
Are there any nearby advertising agencies if I need marketing support near The UPS Store?
Yes, Care Desk and Crescendus Marketing and Consulting are nearby advertising and marketing service providers that you can visit for business advertising needs.
What dining options are available near The UPS Store in the Kroger Shopping Center area?
Nearby you can find HypeWing, which serves chicken and burgers, and ATL Deli & Sushi for sushi lovers, perfect for grabbing a meal before or after your visit.
Where can I shred documents near The UPS Store?
Shred Nations provides shredding services close to The UPS Store, a convenient option for secure document shredding.
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