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Staples

4.0
(171 reviews)

Business Details

4658 Presidential Pkwy, Macon, GA
31206, United States
(478) 475-0115

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Macon, GA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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  • DebitAvailable

Location

Staples
4658 Presidential Pkwy, Macon, GA
31206, United States

Hours

Reviews

4.0
171 reviews
5 stars
102
4 stars
23
3 stars
15
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and lack of assistance.

Store Condition

Several reviews noted that the store is clean and organized, but some customers expressed disappointment with the stock levels and overall appearance.

Printing Services

Many customers experienced issues with the printing services, citing long wait times and unhelpful staff, while a few had positive experiences.

Staffing Issues

Multiple reviews indicated a need for more employees to assist customers, particularly during busy times.
  • AS
    A Plus Print Shop
    3 days ago
    5.0
    Went to another retail shop first to purchase a laptop and a laser printer but they were so busy with hardly any one there. So we rushed next door to Staples, found what we were looking for, a brand new Laptop Pc and a simpel laser printer. quick in and out. good customer service.
  • CC
    Carrol Colbert
    Feb 13, 2026
    5.0
    Customer service was excellent. Store clerk offered to change printing size to accommodate my project.
  • MG
    Myra Gist
    Feb 8, 2026
    5.0
    I ordered a banner in the middle of the night and it was ready to be picked up by lunch the next day.
  • SP
    sweetpink peaches
    Jan 9, 2026
    1.0
    I’m writing to share my disappointment with a recent visit to this Staples. I hadn’t been to Staples in several years and stopped in today because my printer stopped working and I needed assistance. Unfortunately, the customer service experience was very frustrating. There were approximately seven employees working at the time, yet I had a very difficult time getting help. I waited nearly 10 minutes at the front desk while two associates were present and assisting only one customer. During that time, no one acknowledged me or offered help. I eventually had to ask for assistance myself, and even then, I still did not receive the help I needed. Due to the lack of customer service, I ultimately decided to leave the store. It was disappointing enough that I would rather purchase a new printer elsewhere than return and deal with associates who seemed uninterested in helping customers. I wanted to bring this to your attention, as customer service plays a big role in whether customers choose to return. I hope this feedback can be used to improve future experiences.
  • TP
    Tammy Pallot
    Jan 7, 2026
    1.0
    The store looks like it is at the end of a going out of business sale. There is only one short aisle of paper. Could only find one type of 11*17 paper. Crazy!

Frequently Asked Questions About Staples

What services does Staples in Macon, GA offer?

Staples provides innovative printing, shipping, technology, travel, and recycling services, along with office supplies and inspiration essential for working and learning.

Which brands can I find products from at Staples in Macon?

You can find products from brands like Amazon, Dell, HP, Apple, Microsoft, Logitech, Canon, and many more.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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