Staples

4.0
167 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Macon, GA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
4658 Presidential Pkwy, Macon, GA
31206, United States

Hours

Reviews

4.0
167 reviews
5 stars
99
4 stars
23
3 stars
14
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; while many praised friendly and helpful staff, others reported rude or unhelpful interactions.

Printing Services

Frequent complaints about the printing department's efficiency and staff knowledge, with some customers experiencing significant delays and poor service.

Store Environment

Generally positive feedback on store cleanliness and organization, with many customers appreciating the easy navigation and product availability.

Product Availability

Customers noted a good selection of products and competitive pricing, particularly for office supplies and electronics.
  • SP
    sweetpink peaches
    3 days ago
    1.0
    I’m writing to share my disappointment with a recent visit to this Staples. I hadn’t been to Staples in several years and stopped in today because my printer stopped working and I needed assistance. Unfortunately, the customer service experience was very frustrating. There were approximately seven employees working at the time, yet I had a very difficult time getting help. I waited nearly 10 minutes at the front desk while two associates were present and assisting only one customer. During that time, no one acknowledged me or offered help. I eventually had to ask for assistance myself, and even then, I still did not receive the help I needed. Due to the lack of customer service, I ultimately decided to leave the store. It was disappointing enough that I would rather purchase a new printer elsewhere than return and deal with associates who seemed uninterested in helping customers. I wanted to bring this to your attention, as customer service plays a big role in whether customers choose to return. I hope this feedback can be used to improve future experiences.
  • TP
    Tammy Pallot
    5 days ago
    1.0
    The store looks like it is at the end of a going out of business sale. There is only one short aisle of paper. Could only find one type of 11*17 paper. Crazy!
  • MM
    Matt
    Dec 28, 2025
    5.0
    First time at this Staples location, and it was an awesome experience. Emaunya was fantastic—she helped me with my Amazon return and then assisted me in printing 150 copies using the self-service copy machine. The machine was very easy to use, worked quickly, and the print quality was top-notch. Overall, it was a great Staples experience. We’ll definitely be back if we’re ever in the area again.
  • NJ
    Nathaniel Jordan Jr.
    Dec 23, 2025
    5.0
    The store is clean organized. The merchandise is easy to find and the cashier was friendly.
  • MC
    Marissa Calderwood
    Dec 18, 2025
    5.0
    David was very helpful! Funny and friendly!! He put a smile on our faces. You cannot find that kind of customer service anywhere! Not even at Chick-fil-A.

Frequently Asked Questions About Staples

What services does Staples in Macon, GA offer?

Staples provides innovative printing, shipping, technology, travel, and recycling services, along with office supplies and inspiration essential for working and learning.

Which brands can I find products from at Staples in Macon?

You can find products from brands like Amazon, Dell, HP, Apple, Microsoft, Logitech, Canon, and many more.