Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Macon, GA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
2.8
409 reviews
5 stars
142
4 stars
38
3 stars
16
2 stars
11
1 star
202
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with packages being delayed, lost, or delivered to the wrong address.
Customer Service
Many reviews highlighted poor customer service experiences, including unhelpful representatives and difficulty reaching support.
Driver Performance
Customers expressed frustration with drivers, citing issues such as packages being left in unsafe locations and lack of delivery attempts.
Overall Satisfaction
The majority of feedback indicates a high level of dissatisfaction with FedEx's service, with many customers vowing to avoid using them in the future.
Positive Experiences
A few customers noted positive interactions with specific employees, highlighting instances of helpful service amidst the overall negative feedback.
- MMmax mendez1 day ago5.0Ok
- RHRhasheed Harrison3 days ago1.0I had the worst experience at this pickup location. The FedEx personnel that work here is very unorganized, unprofessional, not trained, and unhelpful. FedEx personnel at this location don't take the time to track or look for packages requested to be held there. I'm very dissatisfied with the FedEx Customer Service personnel that works here at this location. I will not have any packages held for pickup at 1035 Frank Amerson Parkway, Macon, GA 21216 anymore! I don't recommend anyone to request a package pickup from this location.
- BBBrent BottNov 13, 20251.0FedEx made an appointment to deliver a package to my home between 2:30 and 4:30 PM on November 11th, which I made arrangements to accommodate. At 9:46 AM, they updated the status to say that I was unavailable, however, FedEx never made any attempt to deliver the package. I reviewed multiple cameras outside my house and FedEx never stopped at my house. Now, they are returning a package back to the shipper without any explanation. This is absolutely unsatisfactory and FedEx customer service is a nightmare to work with.
- AKAlicia KelleyNov 4, 20251.0Second time in just a few months a driver wedged a 71 pound box on my front porch today. I can barely open my door. This box is wedged tight. This is the second time the driver has trapped me inside my own home. I now have to wait for a few hours until my son gets home in order to move it. There’s likely damage to the porch and the corner of my door. And if there is damage, FedEx will pay just like I made them pay for damaging my driveway. FedEx is destructive, disrespectful, and absolutely deserving of the hideous reputation they’ve earned. Someone at the Macon, GA terminal better do something quickly.
- TATish ArnoldSep 20, 20251.0Worst delivery center ever! Last two packages have been out for delivery and never made it to my house. Waited all day for my daughter’s surprise order and was out for delivery all the way till 8 pm and changed to missed delivery! I am so tired of companies using FexEx when you pay for something to be here by a certain date! Two times in a row is pretty bad!
Frequently Asked Questions About FedEx Ship Center
What services does the FedEx Ship Center in Macon, GA offer?
The FedEx Ship Center offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services, including FedEx Express, Ground, and Freight options.
Where is the FedEx Ship Center located in Macon, GA?
It is located at 1035 Frank Amerson Parkway, Macon, GA 31216, USA.
What are the operating hours of the FedEx Ship Center in Macon?
Open Monday to Friday from 9:00 AM to 6:30 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
What payment methods are accepted at the FedEx Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I schedule residential delivery or hold shipments for pickup at this FedEx location?
Yes, you can have your FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
Is there a mobile app available for managing FedEx shipments?
Yes, the FedEx app is available on both the Apple App Store and Google Play Store for convenient shipping management.
What nearby places can customers visit before or after using the FedEx Ship Center?
Customers can visit nearby dining options like McDonald's, Dairy Queen Grill & Chill, and Zaxby's for meals or snacks.
Are there other courier or delivery service centers near the FedEx Ship Center?
Yes, UPS Access Point locations are nearby, which can be useful for alternative shipping and package pickup options.
What automotive services are available near the FedEx Ship Center?
Nearby are Freightliner Truck Parts, Double Nickel Truck Sales, and Middle Georgia Freightliner - Isuzu offering parts, repairs, and vehicle sales.
Are there places of worship near the FedEx Ship Center in Macon?
Yes, Middle Georgia Church of God, Evergreen Baptist Church, and Gateway Church are located nearby.