United States Postal Service

2.2
346 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5284 Floyd Rd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5284 Floyd Rd SW, Mableton, GA
30126, United States

Hours

Reviews

2.2
346 reviews
5 stars
82
4 stars
18
3 stars
6
2 stars
16
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, dismissive, or unhelpful.

Service Delays

Customers frequently reported significant delays in service, including long wait times and issues with package delivery.

Inconsistent Experiences

While some customers had positive interactions with specific employees, many others experienced frustration with the overall service quality.

Passport Services

Many reviews indicated problems with passport services, including unavailability of staff and poor communication regarding appointments.

Facility Issues

The location was noted to have physical and operational issues, such as outdated facilities and insufficient staffing.
  • KP
    Kristy Patel
    5 days ago
    1.0
    They must pay these people more to be miserable jerks. The passport clerk must make double because she truly specializes in the art of rudeness. If you're looking to ruin your day, stop by the Mableton post office. In addition to slow and rude general service, I scheduled a passport appointment weeks in advance only to show up to find no one there. The response I got from the person at the desk was, "I guess she must have called out today." No notice or courtesy for the appointment.
  • BB
    Betty
    Dec 31, 2025
    1.0
    I am not satisfied with the service at the village at six flags mobile home park packages are being placed in the wrong mailbox and letters we need better mail service.
  • NZ
    Nick Zhang
    Dec 15, 2025
    5.0
    Plenty of parking and gets the job done each time I’m here. Can’t say that for usps overall but can’t find fault with this location.
  • BH
    Bradyn Huey
    Dec 8, 2025
    1.0
    Been holding my package for a week with ZERO UPDATES will never order from USPS by choice again
  • JM
    Judy Maligaspe
    Nov 28, 2025
    5.0
    I have come here for years and they are so nice and respectful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.