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United States Postal Service

2.2
(351 reviews)

Business Details

5284 Floyd Rd SW, Mableton, GA
30126, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5284 Floyd Rd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5284 Floyd Rd SW, Mableton, GA
30126, United States

Hours

Reviews

2.2
351 reviews
5 stars
86
4 stars
19
3 stars
6
2 stars
16
1 star
224

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with multiple instances of unprofessional behavior and lack of assistance.

Efficiency

Long wait times and understaffing were frequently mentioned, with customers often waiting over an hour for service.

Passport Services

Numerous complaints about passport appointment mishaps, including staff not showing up and poor communication regarding appointments.

Package Handling

Customers expressed frustration over lost or delayed packages, with several reports of items going missing or being delivered incorrectly.

Positive Experiences

Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided helpful and friendly service.
  • LJ
    Leamon Hood, Jr.
    3 days ago
    4.0
    Not sure why they charged two different fees for money orders. Guess it is what it is. 🤷‍♂️
  • SB
    Sharon Blount
    Feb 17, 2026
    1.0
    It's absolutely ridiculous that there's always only one person working at this location. So he wait here. Way too long. They need to hire more people
  • LL
    Leah
    Feb 11, 2026
    5.0
    I was surprised by some of these reviews since we had a great experience this morning.  There were two people working, one lady in passports (lighter skin with tattoos) and one gentleman at the main desk (taller with dreads), both were very nice and got us in and out. We went in as a "walk-in" for passports and there were multiple signs posted everywhere regarding the specific days and times they accept walk-ins.  If you are outside of the walk-in hours, you must have an appointment. There's also a list online of every document you need, including the application. While we were waiting, the gentleman kindly made sure that we had all of our documents.  He also addressed other customers and seemed very friendly.  The lady handing the passports was quick and efficient.  She went through all of our documents, made corrections where needed, figured out which expedited option we needed and answered any questions we had. We were in and out in less than 15 min. Very pleased.
  • HS
    houseof_ sirjames
    Jan 27, 2026
    5.0
    Great location. The staff is friendly.
  • AD
    Ania Díaz
    Jan 17, 2026
    1.0
    Pésimo servicio no lo recomiendo, si quieres enviar cosas por correo te hacen perdedizas tus cosas y te cobran súper caro , yo envié un pedido desde el lunes 12 de enero y hasta hoy no a llegado.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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