Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5284 Floyd Rd SW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
340 reviews
5 stars
79
4 stars
18
3 stars
6
2 stars
16
1 star
221
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, citing rude attitudes and unprofessional behavior from staff.
Passport Services
Numerous complaints about passport services being poorly managed, with staff often unavailable or unhelpful during scheduled appointments.
Staff Attitude
A consistent theme of staff having negative attitudes, with some employees being described as dismissive or disrespectful.
Efficiency Issues
Customers frequently mentioned long wait times and inefficient service, often with only one employee available to assist a large number of customers.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly demeanor, indicating that positive experiences do occur.
- FWFinn Whitehead4 days ago1.0Very creepy customer service. This older man kept calling every woman there “babygirl” no matter how old they were. Very condescending and unsettling experience.
- MBMystory BrattNov 10, 20251.0The light skinned lady with tatts on her forearms (Clerk 34). was ULTRA rude and when I called her out about it she acted like she wanted to square up and asked me did I want to leave and get my passports somewhere else but I had an appointment and took the day off for this so I told her no I want my passports she asked when I wanted them I said as soon as possible but no rush meaning I want them asap but don’t need an Expedite but she took it upon herself and charged me for an expedite $70.00! I still have an open case for the complaint. We argued back and forth and I felt like she saw us as a nuisance sales person who came to her personal home and interrupted her meal. I said to her u don’t know me like what’s your problem and she replied “you don’t know me either! She shouldn’t be in a customer facing position with any company. Based on other reviews it seems my experience isn’t an exception. Why is USPS allowing this type of aggressive, unprofessional behavior to their customers? Please invest in training for your employees. There’s no way they don’t know this is happening zero stars
- ELEmmet LopezNov 8, 20251.0Lady at the front didn’t even want to help me. And was super rude to me she had glasses.
- IIinternationalhair instructorOct 15, 20255.0Charmaine was so helpful straight forward but still considerate. not to mention, I drove way out of my way because the one that’s near me was not doing passport
- JJJohn John (John1322)Sep 27, 20251.0Can you please train your post office men/women to stop being so emotional? It's like anytime there's any type of inconvenience they get upset and decide they don't have to do their job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location at 5284 Floyd Rd SW?
The United States Postal Service is located at 5284 Floyd Rd SW, Mableton, GA 30126, US.
What services does the USPS at 5284 Floyd Rd SW offer?
This USPS location offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
What are the operating hours of the USPS on Floyd Rd SW?
The USPS is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday 8:30 AM to 12:00 PM, and closed on Sunday.
Can I get a passport application and photo at this USPS location?
Yes, first-time passport applications and photos are accepted by appointment using the online scheduler. Limited walk-in hours may also be available.
How much does a passport photo cost at this USPS?
The fee for a passport photo is $15.
Is it possible to reserve a PO Box online for the 5284 Floyd Rd SW location?
Yes, you can search for availability and reserve a PO Box online securely; then complete your setup in person at the location.
What are the contact phone numbers for this USPS location?
You can reach this USPS location locally at +1 770-745-4394 or their main phone at +1 800-275-8777.
How can nearby places like Martin's Restaurants and Mable House Arts Center enhance my visit to the USPS at Floyd Rd SW?
After visiting USPS, you can enjoy a meal at Martin's Restaurants or explore local culture at Mable House Arts Center, both close by.
Can I access PO Boxes after hours at this USPS location, and are there nearby services to assist if needed?
Most PO Boxes offer 24/7 lobby access, but check locally for exact hours. Nearby services like Rosani Mobile Concierge Services could assist with any special needs.
Are there any nearby educational or community resources near the USPS on Floyd Rd SW?
Yes, nearby places include South Cobb Regional Library for print media and community events, and Karter Preparatory Academy for daycare and preschool services.