Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5419 in Mableton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Walk @ Legacy Plaza, Corner Of Veterans Memorial & Discovery.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
154 reviews
5 stars
79
4 stars
8
3 stars
4
2 stars
14
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Paulette receive high praise for their friendliness and efficiency, many customers report rude and unhelpful interactions.
Wait Times
Customers frequently mention long wait times, often citing understaffing as a major issue, leading to frustration during busy periods.
Staff Attitude
Several reviews highlight a lack of professionalism and courtesy from staff, with some employees described as rude or dismissive.
Store Cleanliness
The store is generally noted as clean and well-maintained, contributing positively to customer experiences.
Service Efficiency
There are complaints about inefficiency in service, with customers expressing dissatisfaction over slow processing times and lack of urgency from staff.
- CHCydni Mitchell HodgesNov 14, 20255.0I had to send a bulky shipment across the country which required the UPS Store team to build 5 super large custom boxes, which took up quite a bit of their time. While I was there, I witnessed some top tier customer service. Because this location has p.o. boxes, I was able to observe the interactions with quite a few regulars. It was so refreshing to hear "how are the kids", "how's the wife," etc from the staff. I grew up in a small town, and that level of energy definitely made me feel at home. I would definitely recommend doing business with this UPS Store location, and I'll certainly be back. Thanks Ms. Payge and team for the wonderful experience!
- TBtanisha bauldingNov 1, 20255.0speak on Mrs Sharon at store #5419 she was so patient and her smile just made my first return to my sender so easily and so gracious of her positive attitude spike what I had going on she just made it easier and so caring with 4 people ahead of me it was so nice to see everyone was so friendly I will be back to this UPS store #5419 but I recommend everyone to visit Mrs Sharon..
- RPRachelle PollardOct 6, 20251.0Horrible customer service. The employee had an attitude when servicing me and didn't seem to want to work. I'd drive to a further location then to deal with this type of customer service.
- DJDarnel Jones JrSep 16, 20255.0My Mableton office is the best and friendly/professional branch there is or that I’ve been too
- SBStephanie BoydJul 25, 20253.0Had many returns to do- and had to make sure each label went correctly with the correct item. I realized 3 similar items I needed to give the correct label and thought they could be all put in the box together I brought. Young female at the counter rushed and grabbed the first item. After realizing they needed to be boxed separately- I had to ask for item back to ensure the correct item was taken for the scan- which it hadn’t. No need to rush, and would have liked a bit more patience and kindness to ensure all my items were returned correctly. I recognize I should have been a bit more prepared, but patience and kindness goes a long way- and clearly I was irritating her, even after I apologized for needing to take 30 extra seconds to make sure I was returning the correct items with correct labels. I also was confused by the two tickets given for 4 items, all boxed separately, but my questions also apparently irritated her. Skip this UPS and go to one that has better manners and customer service.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #5419 in Mableton offer?
The UPS Store #5419 provides packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, passport/photo ID services, small business services, and computer access.
What are the operating hours of The UPS Store #5419?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays. Holiday hours vary with some closures.
Where is The UPS Store #5419 located?
It is located at 1400 Veterans Memorial Hwy SE, Suite 134, Mableton, GA 30126, USA, inside The Walk @ Legacy Plaza at the corner of Veterans Memorial and Discovery.
What payment methods does The UPS Store #5419 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use mailbox services at The UPS Store #5419?
Yes, The UPS Store #5419 offers mailbox rental and mailbox services for your mail and packages.
Does The UPS Store #5419 offer notary and shredding services?
Yes, they provide notary services and document shredding, among other professional business services.
Is there a way to contact The UPS Store #5419 by email?
Yes, you can reach them at store5419@theupsstore.com.
What nearby places can I visit after my visit to The UPS Store #5419?
You might enjoy visiting nearby places like Cafe Social House for a meal, Luxury Nail Bar & Spa for some pampering, or Dulcet Clothing for shopping women's fashion.
Are there nearby real estate agents around The UPS Store #5419?
Yes, several real estate agents are nearby including Jermaine Lindsay - "The Veteran Realtor", The Mableton Real Estate Maven, and Raven-Symone Jennings Bassue, which can be useful if you're looking for property services.
How can nearby services like Shred Nations complement The UPS Store's offerings?
Shred Nations provides professional shredding services nearby, which can be convenient if you require large-scale document destruction beyond what The UPS Store offers.