The UPS Store

3.9
168 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4892 in Loganville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Home Depot And In Front Of The Loganville Post Office.

Details

  • DeliveryNot available

Location

The UPS Store
4132 Atlanta Hwy, Loganville, GA
30052, United States

Hours

Reviews

3.9
168 reviews
5 stars
116
4 stars
7
3 stars
4
2 stars
1
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and patient, with specific mentions of employees like Laleta and Dia for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service, even during busy times, with many expressing satisfaction with the speed of their transactions.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about rude or unprofessional behavior from some staff members, indicating inconsistency in service quality.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, particularly regarding charges for printing and packaging, suggesting that some felt the costs were excessive.

Management Issues

There were mentions of declining service quality under new management, with some customers reporting negative experiences that led them to consider other shipping options.
  • TC
    Talia Crane
    Oct 10, 2025
    5.0
    The staff here are so nice and friendly. I sent several emails with issues (on my side). They were responsive and third helping me through email. I went in to pick up part of my emails that did work. The manager invited me back to her desk to help me with my emails. She’s awesome, she had patience and kindness softly spoken and walked me through the steps to get the emails to her. I cannot thank her and her staff enough for the support and help to get my materials.
  • LB
    Latinya Benton
    Sep 29, 2025
    1.0
    UPS overall does very poor business. They lost my wedding/engagement ring. I purchased the insurance and they refuse to honor the insurance and failed to perform a proper investigation. I have heard several others that have been scammed the same way. Be careful. Use FedEx if possible.
  • SM
    Sam M
    Sep 19, 2025
    1.0
    Very unprofessional, rude, poor customer service
  • NJ
    Naim Jenkins
    Sep 2, 2025
    5.0
    Hadia Morgan Laleta are the best part of The UPS Store they are patient kind and work with accuracy I consider them First Class World 🌎 Class handling customer service mailing business please acknowledge them for a job well done πŸ‘πŸΎ βœ”οΈ I Am Na'im
  • SS
    SQM
    Aug 19, 2025
    1.0
    I am very disappointed in the service I received today by Ashraf. I will be contacting UPS to discuss. He refused to accept a box for an Amazon return that was in perfectly good condition because it was in the manufacturer's box. Amazon not only accepts returns in the manufacturer's box if it's in good condition, they in fact DELIVER in manufacturer's boxes based in the customer's preference as a way to help the environment. I showed him this policy and he said it must have another box. Why waste a whole other box when the box it is in is eealed and not damaged?

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Loganville offer?

The UPS Store #4892 in Loganville offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.