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United States Postal Service

1.6
(333 reviews)

Business Details

3035 Stone Mountain St, Lithonia, GA
30058, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3035 Stone Mountain St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3035 Stone Mountain St, Lithonia, GA
30058, United States

Hours

Reviews

1.6
333 reviews
5 stars
40
4 stars
9
3 stars
6
2 stars
13
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unhelpful staff, and unresolved package delivery problems.

Missing Packages

Numerous reviews indicated that packages were marked as delivered but never received, leading to suspicions of theft or mishandling.

Staff Professionalism

Feedback highlighted a lack of professionalism among staff, with many customers describing rude or indifferent behavior.

Inconsistent Hours

Customers noted that the post office often closed early and had inconsistent hours, causing frustration for those trying to access services.
  • AH
    April Harris
    Feb 9, 2026
    1.0
    I have USPS Informed Delivery and I have not received my mail in 2 weeks. Yet everyday I get a notification that mail is coming to my mail box.
  • KK
    Kay Kay
    Dec 6, 2025
    1.0
    The absolute worst.I was told by a supervisor that she was going to have the carrier pull my mail and that she was going to hold it and she would call me back to pick it up .i went in the following day to pick it up and the carrier said that he was told to forward the mail instead.(which it was actually returned to sender or discarded).However I never received my mail. The workers I have encountered at this p.o .location are very nice nasty and could care less.I have been given several different stories about my mail .It just makes them look so incompetent to do their jobs .If you are familiar with this p.o .location then you know how they operate smh
  • VS
    Valerie Sherrod
    Nov 18, 2025
    5.0
    Long lines, few staff, and slow service. It seems like no matter what time of day, unless you're first in line when they open, the service should be great. But when it's your turn, they treat you like a valued customer. The staff doesn't rush you, and if you need to step aside to finish something, they'll take you next.
  • KK
    KFAMOUZ
    Nov 12, 2025
    1.0
    Slowest post office ever
  • LJ
    Love Jones
    Oct 29, 2025
    2.0
    My package was delivered to the wrong mail box I needed this order for a Convention I had this past weekend. Unfortunately I had to purchase another dress . I was truly upset because they do not answer the phone i called over 15 times just to speak with someone twice i was told that someone would call me which they never did so i got off work early and went to the post office . When I first got there the lady told me the manager wasn’t available she was busy helping the carriers . She did assist me and I want to thank ms Shaneka ( probably have her name wrong I apologize ) for helping me !! I want to also thank Albert for retrieving my package for me and putting it in the right mailbox thank you so much sir ! I truly pray this doesn’t happen again and hope that the USPS in Lithonia does better with service for this community. I wanted to express my experience and hope this review gets to a higher seat in this company. Again thank you sooo much Mr Albert for your help I am truly grateful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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