The UPS Store

4.9
125 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7975 in Lithonia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • Wheelchair accessible entranceAvailable

Location

The UPS Store
8200 Mall Parkway A120, Lithonia, GA
30038, United States

Hours

Reviews

4.9
125 reviews
5 stars
121
4 stars
2
3 stars
0
2 stars
0
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their friendly, professional, and helpful service, with many customers highlighting individual employees like David and Dominick.

Cleanliness and Organization

Customers noted that the store was clean, well-organized, and welcoming, contributing to a pleasant experience.

Efficiency

Many reviews mentioned fast and efficient service, with customers appreciating quick processing of their needs.

Positive Atmosphere

The overall atmosphere was described as friendly and positive, with staff working well together and creating a welcoming environment.
  • MS
    Mrs. Stone
    2 days ago
    5.0
    I had a wonderful experience at the UPS Store today thanks to David. He was extremely patient and took his time helping me through the entire shipping process. He clearly explained the warranty options and made sure I understood everything before moving forward. His professionalism, kindness, and attention to detail truly stood out. This is the kind of customer service that makes a difference and keeps customers coming back. Thank you, David, for such excellent service!
  • KL
    Kevin Larry
    6 days ago
    5.0
    A pleasant experience for a midweek/midday visit. David was very helpful and all three employees there at the time seemed to work well together.
  • JR
    jasmine register
    6 days ago
    5.0
    ⭐⭐⭐⭐⭐ I had an excellent customer service experience with David at the UPS Store near Stonecrest. He was professional, friendly, and extremely helpful from start to finish. David took the time to explain my options, answered all my questions, and made the entire process quick and stress-free. It’s clear he truly cares about providing great service. I highly recommend this location and appreciate David’s outstanding help!
  • CH
    Claudia Hinds
    Jan 3, 2026
    5.0
    If customer service were to be taught at a business, this UPS location would be it. A very young staff, but well trained!! Prince was a sweetheart (as well as the others), but he was the one who assisted me. Keep up the good work!!!!
  • TH
    Tee Harris
    Dec 26, 2025
    1.0
    The girl was to busy answering her personal phone to provide any customer service. No thank you, can I help you, just a hand way and a frown like I was interrupting her day. I will definitely drive further to a different store if I need to utilize this service.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular operating hours of The UPS Store in Lithonia?

The UPS Store in Lithonia is open Monday through Friday from 8:30 AM to 6:30 PM, and on Saturday and Sunday from 9:00 AM to 4:00 PM.