With a focus on the community of small businesses and consumers, Staples in Lithonia, GA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Many customers praised individual employees for their exceptional service, particularly Nicole, Brook, and Kaila, while others reported negative experiences with certain staff members.
Store Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting a clean store while others reported unsanitary conditions, particularly in the bathrooms.
Technical Issues
Several customers experienced technical problems with services such as printing and returns, leading to frustration and delays.
Staffing Levels
Customers frequently mentioned understaffing, resulting in long wait times and inadequate assistance during busy periods.
Product Availability
While many found the store well-stocked with supplies, some reported issues with inventory accuracy and availability of items.
DT
Dorothy Taylor
3 days ago
3.0
Amazon area always congested, but the one young lady got the job done.
DC
Derrick Curtis
6 days ago
4.0
Quick Amazon return
JJ
Josh
Feb 8, 2026
5.0
Everyone is always nice. Hard to walk in there without someone seeing if you need help.
I was chair shopping so I usually go to different places multiple times to take a look at the inventory and really make sure I'm looking at the products I'm interested in. I was reaching the point where I was getting ready to make a decision and I had saw this chair online that for what it's would have been everything I was looking for if I could sit in it and try it out in person. One of the employees whose name is Michael said he would build it for me so I could try it out and then I would just have to come back an hour later. This specific location is near the mall so you have plentt of places to walk around drive around or get something to eat so I just disappeared for an hour came back to the chair that I was looking as a new display model. Couldn't help but by it at that point
SH
Shawn Hicks
Feb 4, 2026
5.0
Excellent
DN
Deona Nguyen
Jan 22, 2026
5.0
Nicole ! Nicole ! Nicole ! Thank you so much for going above and beyond! Last year I had a bad experience and thought I’d never visit this location but you changed that. Thank you for not treating me differently because of our last encounter and making sure I got everything I needed from Printing! I will be back! This is my neighborhood staples!