Staples

3.7
255 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Lithonia, GA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
8170 Mall Parkway, Lithonia, GA
30038, United States

Hours

Reviews

3.7
255 reviews
5 stars
137
4 stars
30
3 stars
21
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about inconsistent service, with some employees being rude or unhelpful.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the bathrooms, which were reported as unsanitary.

Product Availability

Customers expressed frustration with inaccurate inventory and issues during the pickup process, leading to wasted time.

Staff Knowledge

Some employees were noted for their professionalism and knowledge, particularly in the printing department, while others were criticized for lacking basic assistance.

Overall Experience

The store received mixed reviews, with many customers enjoying their visits while others reported poor experiences, indicating a need for improved consistency.
  • NS
    Nora Shariff
    Nov 8, 2025
    5.0
    The service was great! and salesman went the extra mile to get me additional discount which was helpful especially in these times
  • KR
    Kristen Rhodes
    Nov 2, 2025
    5.0
    This review is based solely on my Customer Service experience with Kaila today. She seamlessly assisted customers with Amazon returns and making purchases all by herself. She never seemed flustered or impatient. She greeted every customer with kindness and a smile. KAILA was truly a pleasure. I hope she receives the recognition she deserves.
  • TH
    Tiffany Harmon
    Oct 31, 2025
    5.0
    I had such a great experience at Staples thanks to an associate named Tiffany. I actually had to travel quite a distance to get to the store, but it was absolutely worth it. I originally went in just to drop off a few Amazon returns, but because of how welcoming and helpful the staff was especially Tiffany—I ended up staying to shop. Tiffany went above and beyond to make sure I had everything I needed. She was friendly, knowledgeable, and made the whole experience so pleasant that I’ll definitely be returning to this location. It’s rare to find that kind of genuine customer service these days, and Tiffany truly stood out.
  • EW
    Erica Williams
    Oct 12, 2025
    5.0
    Clean, staff is friendly and helpful! I am always in and out - I love it!
  • NN
    Nicole
    Oct 5, 2025
    1.0
    Wasted my time with the pick up process. Their inventory isn’t accurate and they claim that they have things that they don’t. Don’t bother coming here.

Frequently Asked Questions About Staples

What types of services does Staples in Lithonia, GA offer?

Staples provides innovative printing, shipping, technology, travel, recycling, direct mail, design, passport photos, TSA PreCheck®, and Amazon Pickup services.

What are the store hours for Staples in Lithonia, Georgia?

Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 18 PM.