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Brand Certified

United States Postal Service

2.4
(141 reviews)

Business Details

2727 Skyview Dr, Lithia Springs, GA
30122, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2727 Skyview Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2727 Skyview Dr, Lithia Springs, GA
30122, United States

Hours

Reviews

2.4
141 reviews
5 stars
41
4 stars
5
3 stars
4
2 stars
6
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff like Ms. Wanda for their kindness and helpfulness, while others report rude and unprofessional behavior from certain employees.

Efficiency

Many customers experienced long wait times and slow service, often due to insufficient staffing, especially during busy periods.

Package Handling

Numerous complaints about lost or mishandled packages, with customers expressing frustration over the lack of accountability and communication regarding their deliveries.

Facility Issues

Customers noted the post office's poor physical condition, including cleanliness and inadequate facilities, which detracts from the overall experience.
  • JB
    Jeffery Brown
    Jan 28, 2026
    5.0
    Grateful for them being patient and helping me send my package. Smooth process.
  • SF
    Sandie Frazier
    Jan 14, 2026
    5.0
    Retired 😁😁😁😁
  • RJ
    Roxanne Jenkins
    Nov 25, 2025
    5.0
    Love this P.O.always a smile and chitchat lol. And a BIG SHOUT OUT TO MS CRYSTAL👍🥰💯🙏🏽🌞She goes beyond her job always kind and so funny. Y'all up in corporate need to give her a fat raise. She's earned every dime.Thank you Crystal
  • KG
    Kevin Giles
    Nov 21, 2025
    1.0
    Worst customer service the lady at the front doesn’t look for packages and will tell you anything to get you out of her face. The customer service number says my package is at the location but can’t be delivered. Needless to say she couldn’t find the package. Post office customer service phone numbers is automated so you can’t speak to anyone. Nobody picks up the phone. The post office needs to be shut down
  • SB
    Shandrika Bivens
    Oct 3, 2025
    1.0
    I recently had a rather disappointing experience with the representative processing my certificate mail. Unfortunately, the customer service displayed was far from satisfactory. The representative seemed more interested in her phone than assisting me, which was quite frustrating. It felt as though my concerns were not taken seriously, and the overall experience was unacceptable. I hope the company addresses these issues to ensure better service for future customers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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