United States Postal Service

2.3
138 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2727 Skyview Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2727 Skyview Dr, Lithia Springs, GA
30122, United States

Hours

Reviews

2.3
138 reviews
5 stars
37
4 stars
5
3 stars
4
2 stars
6
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Package Handling

Numerous complaints about lost or mishandled packages, with some customers experiencing significant delays.

Long Wait Times

Customers frequently mentioned long lines and slow service, particularly during peak hours.

Inconsistent Hours

Several reviews noted that the post office closes unexpectedly or does not adhere to posted hours.

Positive Staff Experiences

Despite the overall negative feedback, some customers highlighted individual staff members who provided excellent service.
  • KG
    Kevin Giles
    3 days ago
    1.0
    Worst customer service the lady at the front doesn’t look for packages and will tell you anything to get you out of her face. The customer service number says my package is at the location but can’t be delivered. Needless to say she couldn’t find the package. Post office customer service phone numbers is automated so you can’t speak to anyone. Nobody picks up the phone. The post office needs to be shut down
  • SB
    Shandrika Bivens
    Oct 3, 2025
    1.0
    I recently had a rather disappointing experience with the representative processing my certificate mail. Unfortunately, the customer service displayed was far from satisfactory. The representative seemed more interested in her phone than assisting me, which was quite frustrating. It felt as though my concerns were not taken seriously, and the overall experience was unacceptable. I hope the company addresses these issues to ensure better service for future customers.
  • JO
    J O
    Sep 10, 2025
    1.0
    This post office closes in the middle of the day for lunch. If Google shows it's less busy than usual around noon, don't go running there thinking you've hit the jackpot...because it's not open.
  • LG
    Labresha Gray
    Aug 18, 2025
    1.0
    The worst post office I have ever been to! I did a hold mail request and went to pick it up and the black girl kept saying your mail is not here. Then had me fill out some form they made up to pretend she was going to request my mail. I went back 3 days later and they still don’t know where my mail is! So basically they lost it and don’t care about where it is! I definitely made a report on this post office because they are suppose to hold my mail not the distribution center! If I could give 0 stars I would!
  • CS
    Carol Singleton-Stone
    Aug 16, 2025
    1.0
    What is going on at the post office? My mail carrier is, and has always been, very unprofessional, and he could care less about my missing package, and the lady at this location will tell you anything to get you out of her face. That is so unfortunate. There is a protocol that should be followed when a delivery attempt is made, and when the customer does their part, so should the post office... That's your whole job!! And With everything going on these days, seems like you'd value it more.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.