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The UPS Store

3.6
(92 reviews)

Business Details

375 Rockbridge Road NW, Lilburn, GA
30047, United States
(770) 279-9000

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0673 in Lilburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lilburn Corners Shopping Center (Publix) At Rockbridge Rd And Hwy 29.

Details

  • DeliveryNot available

Location

The UPS Store
375 Rockbridge Road NW, Lilburn, GA
30047, United States

Hours

Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday10:00 AM - 3:30 PM
Sunday10:00 AM - 3:30 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/24/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.6
92 reviews
5 stars
52
4 stars
5
3 stars
3
2 stars
9
1 star
23
  • AA
    A A
    Apr 2, 2026
    2.0
    The new guy with tattoos isn’t the best. It seems like he smokes around the premises so when you walk in the store there’s a strong odor of cigarettes. Plus they don’t turn on the AC The other older gentleman used to be better and efficient but hardly see him They really need to ramp up their customer service cause even the other guy with short grey hair looks miserable to talk to The one lady is pretty nice
  • AK
    Adrian Kinsey
    Mar 17, 2026
    1.0
    It was comical how bad my experience was this afternoon. I asked for a simple .pdf to be printed double-sided. That request shut down store operations. Upon multiple incorrect attempts, I was told sorry unfortunately it can’t be done 🙄. I went down to Staples in Tucker. In & out within 20 minutes or so. Printed exactly what I needed. P.S. whoever switched the copier language to Spanish, it’s really causing the people that work there some major issues.
  • JC
    Janisa Camille
    Jan 28, 2026
    1.0
    I have been coming to this UPS location regularly and have never had an experience like the one I had today. I went in to pick up a package and calmly explained that I had spoken with someone on January 21st to request that my package be held because I had been sick with the flu. The employee assisting me, Gary, immediately told me to “slow my roll” and repeatedly instructed me to “relax,” despite the fact that I was not upset or speaking aggressively. I was simply providing information as he stated he could not locate my package. When I asked if there was a manager I could speak with, he pointed to a card and said the manager would be in at 11. I explained that his tone and demeanor were unprofessional, at which point he accused me of being unprofessional for asking him to double-check the system and verify who was working that day. He made no real attempt to help, did not check to see if the package had been returned, and offered no resolution. My package was never found. The interaction felt dismissive and included microaggressive behavior that was completely unnecessary and inappropriate. This was disappointing, especially since I have typically had good experiences at this location. I will be following up with management and corporate regarding both the missing package and today’s conduct. I hope this location takes customer service and accountability seriously moving forward.
  • GA
    Gopalakrishnan Akshayalingam
    Dec 13, 2025
    5.0
    I always come here to drop amazon returns!!! Very Friendly staff. Excellent service!! Quick response!!! Thank you 😊Congratulations 💐Best wishes 💐
  • AA
    Andrew
    Oct 26, 2025
    5.0
    Guy helped me figure out my Amazon returns right before they closed. He was very patient.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:30 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lilburn offer?

The UPS Store #0673 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

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