Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4370 Lawrenceville Hwy NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4370 Lawrenceville Hwy NW, Lilburn, GA
30047, United States
Hours
Reviews
1.9
350 reviews
5 stars
58
4 stars
12
3 stars
10
2 stars
11
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of accountability.
Staffing Issues
Many customers noted that the location is consistently understaffed, leading to long wait times and inadequate service.
Package Handling
Several reviews mentioned issues with package tracking and delivery, including lost packages and failure to scan items upon pickup.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating that experiences can vary significantly.
- KVKate Vo6 days ago1.0Bad customer service! Even though you have an appointment, they still said you have to wait for an hour, with no explanation
- KKKaren KimDec 4, 20251.0Horrible service! I had shipped many packages and NONE of them were scanned to update tracking. I had done a pick up package shipment and they sent confirmation that they picked it up and I even have the mail women on camera picking it up yet none of them were scanned. They all say awaiting shipment and it’s been a couple of days. I understand that sometimes it gets busy and that they can’t scan all the packages fast but they didn’t even scan one! Horrible service.
- TGT GordonNov 25, 20251.0Lady refused to take my box because it had “markings” on it… this is dirt from transit during its original trip, something that would surely happen in transit to its new destination, so what does it matter? And this is only on one side, the rest of the box is clean. The label can be put on a clean side. I promise this is so insignificant but here I am having to go to another post office because they wouldn’t accept my package. Utterly ridiculous. When I arrived, it looked like the lady was in the middle of turning away the only customer in there as well and sent him to the self-service kiosk. Edit: it was the same woman other reviewers have complained about. Middle-aged, black woman with a blonde wig, glasses and lipstick. She needs to be held accountable.
- CTCris TaskerOct 17, 20251.0No one at this post office understands customer service. Rude and unprofessional. Absolutely unbelievable.
- RJRu JiaOct 14, 20251.0Use a piece of tape. The lady charge me $4. Good Job,never come back again.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Lilburn, GA?
The USPS is located at 4370 Lawrenceville Hwy NW, Lilburn, GA 30047.
What are the operating hours for this USPS location?
The USPS location is open Monday to Friday from 8:30 AM to 6:00 PM, Saturdays from 8:30 AM to 12:00 PM, and closed on Sundays.
Can I apply for a passport at this United States Postal Service?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment using the online scheduler, although limited walk-in hours are available at select locations.
How can I get a PO Box at this USPS?
You can apply for a PO Box online or in person at this Post Office by bringing two valid forms of ID and a completed application.
Are PO Boxes accessible after hours at this USPS?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary, so check with this specific Post Office for details.
Is there a nearby credit union where I could do banking after visiting the USPS?
Yes, Georgia’s Own Credit Union is nearby, where you can manage your financial services conveniently after your USPS visit.
What dining options are available near the USPS location?
Vietnam Cafe is a nearby restaurant and cafe where you can enjoy a meal or karaoke before or after your USPS appointment.
Are there any nearby automotive services if I need vehicle support near the Post Office?
Yes, there are several nearby automotive services including Master auto repair, Sur Auto Care, and Take 5 Oil Change to assist with repairs or maintenance.
How can I schedule a visit or make an appointment for services at this USPS?
You can schedule appointments using the USPS online scheduler available at https://tools.usps.com/rcas.htm.