The UPS Store

4.3
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7151 in Lilburn offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Lilburn Walmart.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
4024 Lawrenceville Hwy, Lilburn, GA
30047, United States

Hours

Reviews

4.3
138 reviews
5 stars
112
4 stars
2
3 stars
3
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight exceptional customer service, with staff being described as friendly, helpful, and attentive.

Staff Performance

Wendy and Tammy received specific praise for their outstanding service, patience, and professionalism, contributing positively to customer experiences.

Efficiency

Customers frequently noted the fast and efficient service, even during busy times, with many expressing satisfaction with the quick handling of their needs.

Mixed Experiences

While many reviews are positive, there are some complaints about rude staff and poor service, indicating inconsistency in customer experiences.

Convenience

The store's location and range of services are appreciated, making it a preferred choice for many customers.
  • KK
    K
    Jan 2, 2026
    5.0
    This is my preferred go to UPS store. Friendly staff, yet professional and efficient.
  • EC
    Ed Cole
    Dec 15, 2025
    5.0
    The guy who took my package did not look like he wished he was somewhere else, doing something else. He did not speak fast like he was trying to get by me and move onto the next person that needed help. He actually looked at me when he was talking to me. His choice of words did not sound like they came from a computer or that he had said it 1000 times already that day. It seemed like he was talking to me, not to a practice bot for Improving customer service skills.
  • OR
    Osiris Rauda
    Dec 11, 2025
    5.0
    Pretty cool people here, super friendly and nice. They were getting slammed by traffic but they handled it smoothly! Well oiled machine, definitely coming back.
  • AA
    Alicia
    Dec 4, 2025
    5.0
    As a wedding planner, having precise, flawless prints is crucial — and this UPS Store absolutely delivered. I came in with several important documents and signage pieces that needed to be perfect, and the staff couldn’t have been more helpful. They took their time, made sure every detail was spot-on, and the final prints came out beautifully. Their professionalism, patience, and attention to detail made the whole process so easy during an already busy season. I’m truly grateful for their service and will definitely be back for all my future printing needs! Highly recommend!
  • AM
    Alicia M.
    Dec 4, 2025
    5.0
    I had such a great experience at this UPS Store! I came in needing some printing done, and the staff went above and beyond to help me out. They were friendly, quick, and made sure everything came out perfectly. The quality of the prints was excellent, and they made the whole process so easy and stress-free. I really appreciate their professionalism and customer service. Highly recommend this location for any printing needs!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the operating hours of The UPS Store in Lilburn?

The UPS Store in Lilburn is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.