United States Postal Service

2.0
174 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 121 E Crogan St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
121 E Crogan St, Lawrenceville, GA
30046, United States

Hours

Reviews

2.0
174 reviews
5 stars
31
4 stars
8
3 stars
9
2 stars
9
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of accountability.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered on time, or marked as delivered when they were not.

Long Wait Times

Customers frequently mentioned long wait times and insufficient staff, leading to frustration during visits.

Mixed Employee Performance

While some employees received praise for their helpfulness, many others were criticized for their attitude and efficiency.
  • CR
    Caesar Rivera
    Jan 3, 2026
    1.0
    These people are the worst. How do you scan a package to go out early in the morning, but still don't deliver it? I'm seeing a pattern by what works there.
  • FK
    Franklin Kearney
    Jan 2, 2026
    5.0
    Fast service
  • CO
    Carlos O
    Dec 9, 2025
    5.0
    Great place was in and out, thanks guys, thanks heather!
  • FB
    Frieda Brown
    Dec 6, 2025
    5.0
    Friendly and a good staff. It’s my preferred post office.
  • LP
    Lacarmela Perales -Pérez
    Oct 10, 2025
    1.0
    Bad service bad attitude dirty store. No welcoming. How these employees get pay? By the hour or they don’t get pay… working for free??? But working there is optional, no one makes them work there. So if they don’t like to serve the customers they need to leave. 😡

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.