United States Postal Service

2.0
170 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 121 E Crogan St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
121 E Crogan St, Lawrenceville, GA
30046, United States

Hours

Reviews

2.0
170 reviews
5 stars
28
4 stars
8
3 stars
9
2 stars
9
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor service and lack of accountability.

Delivery Issues

Numerous complaints about mail and packages not being delivered on time, misdelivered, or marked as delivered when they were not.

Long Wait Times

Customers frequently experienced long wait times, often with only one clerk available to assist a large number of people.

Inconsistent Operations

The post office has been criticized for inconsistent hours, including being closed during posted hours and not honoring forwarding requests.

Positive Employee Recognition

A few employees received praise for their helpfulness and customer service, indicating that there are some dedicated staff members.
  • LP
    Lacarmela Perales -Pérez
    Oct 10, 2025
    1.0
    Bad service bad attitude dirty store. No welcoming. How these employees get pay? By the hour or they don’t get pay… working for free??? But working there is optional, no one makes them work there. So if they don’t like to serve the customers they need to leave. 😡
  • BB
    Brian Baber
    Sep 25, 2025
    1.0
    I would give a 1 StaR and review, but Does it really matter?
  • MM
    Matthew Michaud
    Aug 25, 2025
    1.0
    Worst post office in Georgia.
  • ZB
    Zeek Bonsu
    Aug 13, 2025
    1.0
    I've tried calling twice, it rings for 5 minutes then the lie cuts so i get no help. This is ridiculous.
  • AS
    Apollo Stanek
    Aug 4, 2025
    1.0
    You drove past my mailbox, didn’t even slow down. Do I need to be out there to make sure my mail gets delivered?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.