Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3875 in Lake City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
243 reviews
5 stars
100
4 stars
6
3 stars3
2 stars
10
1 star
124
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Staff Performance
Several reviews highlight specific employees, like Vanessa and Jasmine, for their exceptional service, while others criticize the overall staff training and professionalism.
Management Issues
There are complaints about the store manager's attitude and lack of accountability, leading to poor customer experiences.
Store Environment
The store is generally described as clean and well-organized, but some customers have noted issues with service speed and staff engagement.
Service Consistency
Customers report inconsistent experiences, with some visits being quick and efficient, while others involve long waits and unhelpful interactions.
- QQQueenJan 5, 20265.0Ms. Vanessa was very kind a helpful. The service was all around exceptional
- WEWanda EnosDec 22, 20255.0Great customer service
- RTRALTON THOMPSONDec 16, 20255.0The staff members are phenomenal and courteous when assisting the customers, so I would definitely continue doing business here.
- JOJo OzaSep 17, 20251.0Attempt to return a Shein package and the older brown skin gentleman did NOT know what he was doing very hostile with his approach…… bad representation of UPS
- GMGreg MayoAug 15, 20255.0Mr. Charles is so patient and professional. I messed up package 2 times i got the address wrong twice Both times he fixed for me Both times he went above and beyond to help And for that thank you so much!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular operating hours of The UPS Store in Lake City?
The UPS Store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 4:30 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
What services does The UPS Store in Lake City offer?
They offer expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, computer access, small business services, and passport/photo ID services.
What payment options are accepted at The UPS Store?
Payments can be made using American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store at 5656 Jonesboro Rd open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Are The UPS Store's hours affected by holidays?
Yes, the store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19. Other holidays may have regular hours or closures, so it's best to check their website for updates.
Where is The UPS Store located in Lake City?
It is located at 5656 Jonesboro Rd, Suite 111, Lake City, GA 30260, inside the Kroger Shopping Center.
What nearby restaurants can I visit before or after using The UPS Store services?
Nearby dining options include American Deli, Hong Kong City, and Pizza Hut, all convenient for a meal while visiting The UPS Store at the Kroger Shopping Center.
Are there other services like shredding near The UPS Store in Lake City?
Yes, Shred Nations offers shredding services nearby if you require additional document destruction options beyond what The UPS Store provides.
Can I find other shipping or postal services near The UPS Store?
Nearby, you can find other courier and delivery services including another location of The UPS Store and Postal Annex, offering alternative options for shipping and mailing needs.
What nearby retail stores can I shop at while visiting The UPS Store?
Nearby retail options include Dollar Tree, Deals, and Cato Fashions, offering a range of products from discount items to women's clothing and accessories, all close to The UPS Store location.