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United States Postal Service

2.5
(282 reviews)

Business Details

2001 Duncan Dr NW, Kennesaw, GA
30144, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2001 Duncan Dr NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2001 Duncan Dr NW, Kennesaw, GA
30144, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

2.5
282 reviews
5 stars
87
4 stars
15
3 stars
8
2 stars
15
1 star
157
  • JM
    Judi McIntyre
    6 days ago
    1.0
    This place is typical of USPS. There were only 2 workers. One of them had the same customer for the entire 28 minutes I stood in line. I think he was flirting with the customer. I will never go to this PO again.
  • NA
    Neil Addams
    Mar 31, 2026
    4.0
    They were good help
  • TG
    Tatianna G
    Mar 11, 2026
    5.0
    This branch office has amazing customer service and I always feel confident in my interactions with the staff.
  • AN
    Acacia N
    Feb 28, 2026
    5.0
    The best post office around: one of, if not the only one(s) around powerful enough to deliver a package to the next city over, next-day.
  • JM
    Jeffrey Mullen
    Feb 12, 2026
    3.0
    Not that the USPS really cares about negative feedback, I feel compelled to share my experience. I requested a business mail box be re-keyed and paid the required fee. Was notified the key was ready for pick up and when I went in I was told my key was mistakenly given to the wrong person. When the individual notified the post office they were given the wrong key, he was instructed to bring the key back in. He said he couldn’t because he “gave it to the resident”. This isn’t possible because the “resident” is an empty store front. They did no follow up to ensure the key was provided to the correct customer. Very poor tracking purposes! I was told the individual would re-key the box on that day (Wednesday) so I stopped in Thursday to see if it was complete. I was informed it wouldn’t be done until Friday…normal day for re-keying. I would have hoped since they screwed it up, they would try to expedite since I have no idea who has access to my business mail box. Although I don’t expect much from the USPS, this support and customer service is absolutely horrible!! UPDATE: About 15 mins after submitting a complaint to the USPS feedback site, I received an email that said my situation (I.e. mailbox re-key) would be completed that day. I was able to get the new key for my business mailbox later that day. Although I appreciate the gentlemen completing the task outside his normal schedule, under the circumstances, it shouldn’t have taken filing a complaint to resolve the issue. However, the effort was much appreciated!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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Certified April 05, 2026Yext Knowledge Graph
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